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| Version 1 | Version 2 |
|---|---|
| Firstsource to axe 500 call centre jobs | Firstsource to axe 500 call centre jobs |
| (about 3 hours later) | |
| Up to 500 jobs are to be axed at Firstsource call centres across Thornaby and Middlesbrough. | Up to 500 jobs are to be axed at Firstsource call centres across Thornaby and Middlesbrough. |
| The job losses will be split between the two sites with around 150 staff continuing to work from the base in Fountain Court, Middlesbrough. | The job losses will be split between the two sites with around 150 staff continuing to work from the base in Fountain Court, Middlesbrough. |
| Firstsource deals with Payment Protection Insurance claims against Barclaycard and said the job losses are due to a decline in claims. | Firstsource deals with Payment Protection Insurance claims against Barclaycard and said the job losses are due to a decline in claims. |
| The company took on nearly 600 staff in May when PPI claims were increasing. | The company took on nearly 600 staff in May when PPI claims were increasing. |
| Lack of work | |
| Firstsource said they would try to find new work for staff if they want it. A 90-day consultation period is under way. | |
| Staff outside the company's premises in Middlesbrough said they had feared the announcement for some time. | |
| Karen Breslin said: "They haven't got enough work, we saw it coming. | |
| "The work has been reducing, the new work wasn't coming in." | |
| Colleague James Mcveigh said staff had been "guaranteed" contracts for a "significant period of time" when Firstsource took over the contract. |