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You can find the current article at its original source at http://www.theguardian.com/uk-news/2016/mar/29/police-intervene-due-to-overcrowding-on-cornwall-bound-train
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| Police intervene due to overcrowding on Cornwall-bound train | Police intervene due to overcrowding on Cornwall-bound train |
| (35 minutes later) | |
| Travellers heading to Cornwall for an Easter weekend break were packed into a train so crowded that the British Transport police had to intervene. | |
| Passengers on the “particularly busy” 10am train from Paddington to Penzance on Good Friday were asked by Great Western Railway (GWR) staff to disembark at Plymouth for “comfort and safety” reasons. | Passengers on the “particularly busy” 10am train from Paddington to Penzance on Good Friday were asked by Great Western Railway (GWR) staff to disembark at Plymouth for “comfort and safety” reasons. |
| Two services that had terminated at the station ahead of the train from Paddington resulted in too many people waiting on the platform to board the later service, the train company said. | Two services that had terminated at the station ahead of the train from Paddington resulted in too many people waiting on the platform to board the later service, the train company said. |
| Police then assisted GWR staff in asking customers to disembark from the train for a slightly later replacement. | |
| GWR said: “This train was particularly busy on Friday, so to improve comfort and safety we asked some customers to use a slightly later train which had been put on to cope with additional passengers. | |
| “Good Friday is one of the busiest days for train travel across the country, and we advise customers to take advantage of our free seat reservation service wherever possible.” | “Good Friday is one of the busiest days for train travel across the country, and we advise customers to take advantage of our free seat reservation service wherever possible.” |
| Pictures shared on Twitter showed passengers lying on the floor in the aisle of the carriage during the crammed journey towards Cornwall. | |
| Eve Conway tweeted several images of the “chaotic scene”. | Eve Conway tweeted several images of the “chaotic scene”. |
| Passenger laying on floor by my seat on massively overcrowded @GWRUK train to Cornwall - chaos and safety hazard pic.twitter.com/IfPb9YoCZd | Passenger laying on floor by my seat on massively overcrowded @GWRUK train to Cornwall - chaos and safety hazard pic.twitter.com/IfPb9YoCZd |
| The service was branded “shambolic” by former BBC World Service director Nigel Chapman, who tweeted “Overcrowded and no management by stroppy staff. Dangerous and unsafe.” | The service was branded “shambolic” by former BBC World Service director Nigel Chapman, who tweeted “Overcrowded and no management by stroppy staff. Dangerous and unsafe.” |
| The two-carriage stopping service was followed by a high-speed train with eight carriages to take remaining passengers onward, GWR said. | The two-carriage stopping service was followed by a high-speed train with eight carriages to take remaining passengers onward, GWR said. |
| Anyone delayed on Friday could be eligible for a refund and should contact GWR on 0345 7000 125, it added. | Anyone delayed on Friday could be eligible for a refund and should contact GWR on 0345 7000 125, it added. |