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| Version 0 | Version 1 |
|---|---|
| Pump problem leaves properties in London without water | Pump problem leaves properties in London without water |
| (35 minutes later) | |
| A number of properties are without water in south-west and west London after a problem with a pump. | A number of properties are without water in south-west and west London after a problem with a pump. |
| Thames Water apologised to customers in the TW and W postcode areas affected by the water outage. | Thames Water apologised to customers in the TW and W postcode areas affected by the water outage. |
| The company said the fault was because of an issue with one of its pumps at Hampton. | The company said the fault was because of an issue with one of its pumps at Hampton. |
| The firm said its engineers have now managed to restart the pumps and people would "slowly" start to regain water pressure. | |
| Residents have taken to Twitter to express dismay at the water problems. | Residents have taken to Twitter to express dismay at the water problems. |
| Emma Ling said: "There is no running water in Twickenham on Christmas Day, can't cook Christmas dinner. Merry Christmas to you all. Bah humbug." | Emma Ling said: "There is no running water in Twickenham on Christmas Day, can't cook Christmas dinner. Merry Christmas to you all. Bah humbug." |
| Emma Pound wrote: "Christmas Day and we have no NO WATER! @thameswater please hurry and get the TW area back in action." | Emma Pound wrote: "Christmas Day and we have no NO WATER! @thameswater please hurry and get the TW area back in action." |
| John Soones said: "No water in the bathrooms and only a dribble upstairs. I'm sorry for the poor people working on Christmas Day to put this right." | John Soones said: "No water in the bathrooms and only a dribble upstairs. I'm sorry for the poor people working on Christmas Day to put this right." |
| A spokeswoman for Thames Water said: "We have got a team on site investigating and looking to get it fixed as quickly as possible. | A spokeswoman for Thames Water said: "We have got a team on site investigating and looking to get it fixed as quickly as possible. |
| "We are really sorry to any customers experiencing low pressure or no water." | "We are really sorry to any customers experiencing low pressure or no water." |