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Eurostar backtracks on train booze ban | Eurostar backtracks on train booze ban |
(about 1 hour later) | |
Eurostar has updated its policy on how much alcohol passengers can carry, following a backlash on social media. | Eurostar has updated its policy on how much alcohol passengers can carry, following a backlash on social media. |
The train operator's rules, introduced last year, limited people to taking one bottle of wine or four cans of beer and no spirits on board. | The train operator's rules, introduced last year, limited people to taking one bottle of wine or four cans of beer and no spirits on board. |
It has now changed its guidance to "make it clear" that customers can take unopened alcohol to their destination. | It has now changed its guidance to "make it clear" that customers can take unopened alcohol to their destination. |
The move has been welcomed by passengers who had complained about the restrictions on Twitter. | |
The firm still reserves the right to confiscate excessive amounts of alcohol for consumption on the journey. | The firm still reserves the right to confiscate excessive amounts of alcohol for consumption on the journey. |
A Eurostar spokesman said news coverage over the last few days had made it clear the previous wording on the website had not been a true reflection of its policy. | A Eurostar spokesman said news coverage over the last few days had made it clear the previous wording on the website had not been a true reflection of its policy. |
It has now changed its guidance to: "We appreciate that passengers often want to bring a few bottles back from their trip and we are happy for customers to bring unopened bottles of alcohol to take on to their destination." | It has now changed its guidance to: "We appreciate that passengers often want to bring a few bottles back from their trip and we are happy for customers to bring unopened bottles of alcohol to take on to their destination." |
"Any passengers with large quantities can use EuroDespatch, our registered luggage service," it added. | "Any passengers with large quantities can use EuroDespatch, our registered luggage service," it added. |
Eurostar originally made the changes to its alcohol policy last year, but passengers appeared to have only recently noticed. | Eurostar originally made the changes to its alcohol policy last year, but passengers appeared to have only recently noticed. |
Twitter user The Man in Seat 61 tweeted Sunday that the company had "quietly" changed its policy. | |
However, on Wednesday he took to social media again, giving Eurostar a "thumbs up" for rewording the rules. | |
Eurostar's onboard alcohol policy now states that to "maintain a comfortable environment for all our travellers" it has "some limits" on the amount of alcohol passengers can take on board. | |
"We reserve the right to confiscate excessive amounts of alcohol intended for consumption on the journey. We also have the right to refuse access to our services if a traveller's physical or mental state is affected by alcohol or drugs. | |
It says "typically" it limits on board consumption to four bottles or cans or beer or one bottle of wine each and no large bottles of spirits. | |
No alcohol is sold on, or allowed on, night ski trains and trains taking fans to, or from, sporting events. |
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