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Missing 's' means results stress Missing 's' means results stress
(about 1 hour later)
A missing letter in a web address supplied by Scotland's exam body is thought to have caused problems for candidates trying to access results.A missing letter in a web address supplied by Scotland's exam body is thought to have caused problems for candidates trying to access results.
About 35,000 pupils registered to receive Higher and Standard Grade results online. About 35,000 pupils registered to receive Higher and Standard Grade results online, a day early.
However, many received error messages when they tried to enter the site using web links supplied by the Scottish Qualifications Authority (SQA).However, many received error messages when they tried to enter the site using web links supplied by the Scottish Qualifications Authority (SQA).
An SQA spokesman said a possible link error was an "area being looked at".An SQA spokesman said a possible link error was an "area being looked at".
Dozens of candidates contacted the BBC Scotland news website to say they were unable to access their results online on Monday, a day before results were due to arrive in the post.Dozens of candidates contacted the BBC Scotland news website to say they were unable to access their results online on Monday, a day before results were due to arrive in the post.
A number of disgruntled candidates and their parents said problems occurred because they were initially directed to the non-secure web address which has the prefix http, instead of the secure site at https.A number of disgruntled candidates and their parents said problems occurred because they were initially directed to the non-secure web address which has the prefix http, instead of the secure site at https.
'Many problems'
They said the incorrect link was supplied in letters to candidates who had requested to receive their results online.They said the incorrect link was supplied in letters to candidates who had requested to receive their results online.
'Many problems'
The SQA confirmed there were problems with the link and that more than 3,000 people had also forgotten their login details.The SQA confirmed there were problems with the link and that more than 3,000 people had also forgotten their login details.
A spokesman said: "This is an area being looked at.A spokesman said: "This is an area being looked at.
"We are looking at what caused these problems and it is too early yet to say exactly. We still don't know how many people have tried to log on.""We are looking at what caused these problems and it is too early yet to say exactly. We still don't know how many people have tried to log on."
Anna Kordeczka, 17, a former Mearns Castle High School spent three hours trying to get her Higher results.Anna Kordeczka, 17, a former Mearns Castle High School spent three hours trying to get her Higher results.
She said: "The web page on the letter issued to all candidates is wrong.She said: "The web page on the letter issued to all candidates is wrong.
"This is no doubt the reason why so many problems have been encountered.""This is no doubt the reason why so many problems have been encountered."
About 6,000 results were sent successfully by text message.About 6,000 results were sent successfully by text message.
A further 120,000 students preferred to wait until Tuesday, when their results were being delivered by post.A further 120,000 students preferred to wait until Tuesday, when their results were being delivered by post.
According to the SQA, the percentage of students passing Higher exams has increased since last year.
The Royal Mail said it had delivered a record number of exam results on behalf of the SQA.The Royal Mail said it had delivered a record number of exam results on behalf of the SQA.