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| Channel Tunnel train services returning to normal | Channel Tunnel train services returning to normal |
| (35 minutes later) | |
| Channel Tunnel rail services are due to return to normal on Friday after a day of severe disruption. | Channel Tunnel rail services are due to return to normal on Friday after a day of severe disruption. |
| Many trains between London, Paris and Brussels were delayed or cancelled after technical problems and a fatality near Lille in France. | Many trains between London, Paris and Brussels were delayed or cancelled after technical problems and a fatality near Lille in France. |
| Passengers who were not able to travel have been advised to rebook their journey or apply for a refund. | Passengers who were not able to travel have been advised to rebook their journey or apply for a refund. |
| But Eurotunnel has warned it would not be able to sell tickets to customers without a reservation. | But Eurotunnel has warned it would not be able to sell tickets to customers without a reservation. |
| Meanwhile, Eurostar said there would be "limited availability" on Friday with most trains already at capacity. | Meanwhile, Eurostar said there would be "limited availability" on Friday with most trains already at capacity. |
| The company operates services from London St Pancras, Ashford and Ebbsfleet in Kent, Paris and Lille in France, and Brussels in Belgium. | The company operates services from London St Pancras, Ashford and Ebbsfleet in Kent, Paris and Lille in France, and Brussels in Belgium. |
| Eurotunnel, a separate company, runs the Le Shuttle service for motor vehicles between Folkestone and Calais. | Eurotunnel, a separate company, runs the Le Shuttle service for motor vehicles between Folkestone and Calais. |
| Eurotunnel said both rail tunnels were open with its UK terminal operating four departures an hour. | Eurotunnel said both rail tunnels were open with its UK terminal operating four departures an hour. |
| It said there was no waiting time at the terminal, however "due to high volume of traffic, there is a waiting time of approximately 30 minutes before check-in". | It said there was no waiting time at the terminal, however "due to high volume of traffic, there is a waiting time of approximately 30 minutes before check-in". |
| Its French terminal was operating to schedule with up to three departures per hour, it said. | |
| The company was forced to run trains through the night in order to minimise delays. | The company was forced to run trains through the night in order to minimise delays. |
| 'Rebook your journey' | 'Rebook your journey' |
| Eurostar spokesman Leigh Calder said the firm was "incredibly sorry" for Thursday's disruption, especially as so many passengers had been trying to get away for the Easter weekend. | Eurostar spokesman Leigh Calder said the firm was "incredibly sorry" for Thursday's disruption, especially as so many passengers had been trying to get away for the Easter weekend. |
| He confirmed that 14 out of 44 Eurostar trains due to run on Thursday - which can each hold 750 passengers - had been cancelled. | He confirmed that 14 out of 44 Eurostar trains due to run on Thursday - which can each hold 750 passengers - had been cancelled. |
| Late on Thursday, a statement published on Eurostar's website said passengers with a train ticket for Friday should "check in as normal". | Late on Thursday, a statement published on Eurostar's website said passengers with a train ticket for Friday should "check in as normal". |
| People who had been unable to travel on Thursday would "need to rebook your journey but please bear in mind that our services have very limited availability". | People who had been unable to travel on Thursday would "need to rebook your journey but please bear in mind that our services have very limited availability". |
| "Alternatively, Eurostar will provide a full refund," the company added. | "Alternatively, Eurostar will provide a full refund," the company added. |
| Rachel Richardson, who had been due to take her fiance to Paris for his birthday, told the BBC the communication from Eurostar staff at London St Pancras regarding the delays had been very poor. | Rachel Richardson, who had been due to take her fiance to Paris for his birthday, told the BBC the communication from Eurostar staff at London St Pancras regarding the delays had been very poor. |
| "Nobody felt the need to explain to the masses exactly what was happening despite us all having queued for hours. To my annoyance, a relative telephoned to let me know that an automated message from Eurostar had been left on the answer machine 15 minutes before our Eurostar's scheduled departure. | "Nobody felt the need to explain to the masses exactly what was happening despite us all having queued for hours. To my annoyance, a relative telephoned to let me know that an automated message from Eurostar had been left on the answer machine 15 minutes before our Eurostar's scheduled departure. |
| "I had planned our trip to Paris for some time, buying train tickets in advance and organising a hotel near the Gare du Nord. | "I had planned our trip to Paris for some time, buying train tickets in advance and organising a hotel near the Gare du Nord. |
| "I have now been charged by the hotel for this room and at the same time had to seek alternative accommodation for Thursday night. Not to mention the wasted train tickets I bought to get me to the station." | "I have now been charged by the hotel for this room and at the same time had to seek alternative accommodation for Thursday night. Not to mention the wasted train tickets I bought to get me to the station." |
| 'Very lucky' | 'Very lucky' |
| Beth Fenton was stranded in Paris overnight but said she would be able to travel home on Friday morning. | Beth Fenton was stranded in Paris overnight but said she would be able to travel home on Friday morning. |
| "We got up at five o'clock this morning and then got the metro from the other side of Paris - where we managed to get a hotel - to here to queue up again this morning. | "We got up at five o'clock this morning and then got the metro from the other side of Paris - where we managed to get a hotel - to here to queue up again this morning. |
| "It was first come, first served, and I'm not sure what Eurostar have done but they seem to have managed to accommodate people getting home, so I think we were very lucky this morning." | "It was first come, first served, and I'm not sure what Eurostar have done but they seem to have managed to accommodate people getting home, so I think we were very lucky this morning." |
| Elsewhere, engineering work on parts of the UK's rail network is affecting Easter services to and from a number of major hubs, including London's Charing Cross, London Bridge, Paddington and King's Cross stations. | Elsewhere, engineering work on parts of the UK's rail network is affecting Easter services to and from a number of major hubs, including London's Charing Cross, London Bridge, Paddington and King's Cross stations. |
| Southampton Central and Sheffield are among other major stations where services will be affected over the weekend. | Southampton Central and Sheffield are among other major stations where services will be affected over the weekend. |
| Are you affected by the Eurostar delays? Send us your comments. You can email us at haveyoursay@bbc.co.uk using the subject line 'Eurostar'. | Are you affected by the Eurostar delays? Send us your comments. You can email us at haveyoursay@bbc.co.uk using the subject line 'Eurostar'. |
| Send your pictures and videos to yourpics@bbc.co.uk or text them to 61124 (UK) or +44 7624 800 100 (International). If you have a large file you can upload here. | Send your pictures and videos to yourpics@bbc.co.uk or text them to 61124 (UK) or +44 7624 800 100 (International). If you have a large file you can upload here. |
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