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| Lancashire boil water warning continues after two weeks | Lancashire boil water warning continues after two weeks |
| (35 minutes later) | |
| A water company has said it does not yet know when the water in parts of Lancashire will be clear of a bug that has affected it for a fortnight. | A water company has said it does not yet know when the water in parts of Lancashire will be clear of a bug that has affected it for a fortnight. |
| United Utilities is installing UV rigs at eight sites in Lancashire to kill cryptsoporidium, a microbial parasite that causes diarrhoea and cramps. | United Utilities is installing UV rigs at eight sites in Lancashire to kill cryptsoporidium, a microbial parasite that causes diarrhoea and cramps. |
| Almost 300,000 households have been boiling their water since 6 August. | Almost 300,000 households have been boiling their water since 6 August. |
| The water company says once the work begins they will have a clearer idea of when restrictions can be lifted. | The water company says once the work begins they will have a clearer idea of when restrictions can be lifted. |
| Lyn Day, owner of Lyn's Lunchbox in Preston, said the restrictions had been "horrendous". | Lyn Day, owner of Lyn's Lunchbox in Preston, said the restrictions had been "horrendous". |
| Her café shut when the boiling water notice was introduced after cryptosporidium was found in the water. | Her café shut when the boiling water notice was introduced after cryptosporidium was found in the water. |
| Levels of cryptosporidium are now "very low" but the company urged people to continue boiling water. | Levels of cryptosporidium are now "very low" but the company urged people to continue boiling water. |
| The warning was originally issued after traces of the bug were found at the Franklaw treatment works near Preston. | The warning was originally issued after traces of the bug were found at the Franklaw treatment works near Preston. |
| Affected areas include Blackpool, Chorley, Fylde, Preston, South Ribble, Wyre and the Mellor area of Blackburn. | Affected areas include Blackpool, Chorley, Fylde, Preston, South Ribble, Wyre and the Mellor area of Blackburn. |
| Lyn Day said her café has had to close because of the restrictions and she has "lost £2,064 in total as a result." | Lyn Day said her café has had to close because of the restrictions and she has "lost £2,064 in total as a result." |
| She said: "It's getting beyond a joke now - it was only to be for a few days and now it's going into another week I'm led to believe. | She said: "It's getting beyond a joke now - it was only to be for a few days and now it's going into another week I'm led to believe. |
| "I'm only a small café - I do not have the facilities to store boiled water." | "I'm only a small café - I do not have the facilities to store boiled water." |
| Gary Dixon, customer services director for United Utilities, said he sympathised with the impact on customers and had clearly said they would be compensated. | Gary Dixon, customer services director for United Utilities, said he sympathised with the impact on customers and had clearly said they would be compensated. |
| "We are installing UV rigs at strategic locations across the 2,500 miles of our network, including three at Blackpool," Mr Dixon said. | "We are installing UV rigs at strategic locations across the 2,500 miles of our network, including three at Blackpool," Mr Dixon said. |
| Mr Dixon said once the rigs were operating they hope to have a more accurate forecast of when restrictions will be lifted. | Mr Dixon said once the rigs were operating they hope to have a more accurate forecast of when restrictions will be lifted. |
| Infection with the bug can cause diarrhoea and abdominal cramps. | Infection with the bug can cause diarrhoea and abdominal cramps. |
| Have you been affected by the water bug? How are you coping with the situation two weeks on? Email your experiences to haveyoursay@bbc.co.uk Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | |
| Or comment here: | Or comment here: |