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Amazon and Argos go head-to-head with same-day delivery | Amazon and Argos go head-to-head with same-day delivery |
(35 minutes later) | |
Amazon and Argos delivery drivers will be racing each other to customers’ front doors from Friday, as the retailers go head-to-head with a same-day delivery service. | |
Amazon has launched Prime Same Day, allowing customers of its Prime service to order goods before noon and receive them between 6pm and 10pm. | Amazon has launched Prime Same Day, allowing customers of its Prime service to order goods before noon and receive them between 6pm and 10pm. |
The service, launched on Thursday and available seven days a week, will initially be open only to customers in London, Hertfordshire and Berkshire, although there are plans to include other areas of the UK in the coming months. | The service, launched on Thursday and available seven days a week, will initially be open only to customers in London, Hertfordshire and Berkshire, although there are plans to include other areas of the UK in the coming months. |
The new service arrived in the same week that the online retailer, which has been blamed for the demise of bookshops, opened its own high street bookstore in Seattle. | The new service arrived in the same week that the online retailer, which has been blamed for the demise of bookshops, opened its own high street bookstore in Seattle. |
Amazon’s same-day delivery service is free for customers who have already paid for its Prime offering, which costs £79 a year after a £30 price hike in February 2014. | Amazon’s same-day delivery service is free for customers who have already paid for its Prime offering, which costs £79 a year after a £30 price hike in February 2014. |
Those who have not paid for Amazon Prime can still have their goods delivered on the same day, for a fee of £9.99 per order. | Those who have not paid for Amazon Prime can still have their goods delivered on the same day, for a fee of £9.99 per order. |
The offer escalates a tit-for-tat battle with Argos, which is due to launch its own free same-day service on Friday. | The offer escalates a tit-for-tat battle with Argos, which is due to launch its own free same-day service on Friday. |
The high street stalwart was already offering same-day delivery to online shoppers for a £3.95 charge, seen as a challenge to Amazon’s dominance of internet shopping. | The high street stalwart was already offering same-day delivery to online shoppers for a £3.95 charge, seen as a challenge to Amazon’s dominance of internet shopping. |
The charge will now be temporarily ditched but, as with Amazon’s offer, the free same-day delivery service comes with caveats. | The charge will now be temporarily ditched but, as with Amazon’s offer, the free same-day delivery service comes with caveats. |
It will only apply to orders over £50 and the offer will end on 24 November, after which the standard delivery fee will revert to £3.95. | It will only apply to orders over £50 and the offer will end on 24 November, after which the standard delivery fee will revert to £3.95. |
Argos, owned by FTSE100 firm Home Retail Group, said same-day delivery would help customers “beat the Black Friday rush” while sitting on their sofa. | Argos, owned by FTSE100 firm Home Retail Group, said same-day delivery would help customers “beat the Black Friday rush” while sitting on their sofa. |
Black Friday, which falls on 27 November this year, is a reference to the biggest shopping day of the year, which traditionally comes the day after the US Thanksgiving festival. | Black Friday, which falls on 27 November this year, is a reference to the biggest shopping day of the year, which traditionally comes the day after the US Thanksgiving festival. |
The rise of online shopping has also spawned Cyber Monday, three days later, when shoppers can usually expect a deluge of pre-Christmas online-only deals. | The rise of online shopping has also spawned Cyber Monday, three days later, when shoppers can usually expect a deluge of pre-Christmas online-only deals. |
“We are the only retailer able to offer same-day delivery nationwide and we’re even happier to provide this service for free to customers until 24 November,” said Argos marketing director Stephen Vowles. | “We are the only retailer able to offer same-day delivery nationwide and we’re even happier to provide this service for free to customers until 24 November,” said Argos marketing director Stephen Vowles. |
Argos will also return £1 to customers picking up fast-track collection orders during the period. |
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