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HMRC confirms Scottish centre closures | |
(35 minutes later) | |
The tax collection agency, HMRC, has announced a major restructuring which is likely to see large-scale job losses in Scotland over the next ten years. | |
The agency's network of offices includes major centres in Dundee, Cumbernauld and East Kilbride. | The agency's network of offices includes major centres in Dundee, Cumbernauld and East Kilbride. |
These are to close, with future operations in new regional centres in Glasgow and Edinburgh. | |
A smaller unit will be retained at the national crime campus in Gartcosh. | A smaller unit will be retained at the national crime campus in Gartcosh. |
HMRC currently employs more than 8,000 people in Scotland. Management briefing staff on their plans earlier on Thursday morning. | |
The plans form proposals which will see staff at a large number of HM Revenue and Customs' local offices move to fewer than 20 new centres across the UK. | |
'Modernisation programme' | 'Modernisation programme' |
A spokesman for HMRC said that a move to fewer, but larger and more modern offices, would help it to deliver better services to its customers and bring in more tax revenue for public services. | A spokesman for HMRC said that a move to fewer, but larger and more modern offices, would help it to deliver better services to its customers and bring in more tax revenue for public services. |
He added: "These changes are part of an ongoing modernisation programme begun several years ago and will take place over the next 10 years." | He added: "These changes are part of an ongoing modernisation programme begun several years ago and will take place over the next 10 years." |
Last week, MPs on the Public Accounts Committee said HMRC's customer service was so bad that it could be affecting tax collection. | Last week, MPs on the Public Accounts Committee said HMRC's customer service was so bad that it could be affecting tax collection. |
HMRC denied that, and said it had now recruited 3,000 more staff to help. | HMRC denied that, and said it had now recruited 3,000 more staff to help. |
The PCS union said the plans to close "all but a handful of HM Revenue and Customs' 160 remaining UK offices" would be "devastating" and must be reviewed by MPs. | The PCS union said the plans to close "all but a handful of HM Revenue and Customs' 160 remaining UK offices" would be "devastating" and must be reviewed by MPs. |
The union said the plans, which are being announced while the UK Parliament is in recess, "pose a significant threat to the operation of HMRC, its service to the public and the working lives of staff". | The union said the plans, which are being announced while the UK Parliament is in recess, "pose a significant threat to the operation of HMRC, its service to the public and the working lives of staff". |