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Levi Jed Murphy: Vlogger's onslaught prompts Norwich shop backlash | Levi Jed Murphy: Vlogger's onslaught prompts Norwich shop backlash |
(34 minutes later) | |
A shop found itself at the centre of a barrage of online criticism after a vlogger urged his followers to leave bad reviews. | A shop found itself at the centre of a barrage of online criticism after a vlogger urged his followers to leave bad reviews. |
Dogfish Menswear was criticised by Levi Jed Murphy on his Facebook page, followed by nearly 416,000 people. | Dogfish Menswear was criticised by Levi Jed Murphy on his Facebook page, followed by nearly 416,000 people. |
But fellow businesses rallied around the Norwich store and responded with a succession of positive reviews. | But fellow businesses rallied around the Norwich store and responded with a succession of positive reviews. |
Mr Murphy, who said he received "faulty clothing", claimed the store should not have shared details of the incident. | Mr Murphy, who said he received "faulty clothing", claimed the store should not have shared details of the incident. |
Read more on this and other news from across Norfolk | |
Store manager Levi de Belgeonne, based in The Lanes, said the store had been targeted by a "social media bully". | Store manager Levi de Belgeonne, based in The Lanes, said the store had been targeted by a "social media bully". |
He said he did not want to speak about Mr Murphy's online criticism, but thanked local businesses for their support. | He said he did not want to speak about Mr Murphy's online criticism, but thanked local businesses for their support. |
"The Lanes did just unite and share posts and shine a lot of positive light on the business," he said. | "The Lanes did just unite and share posts and shine a lot of positive light on the business," he said. |
"It would have been a shame if due to a social media bully - in a word - that we would have had that light changed." | "It would have been a shame if due to a social media bully - in a word - that we would have had that light changed." |
The group of independent traders encouraged their followers to help restore Dogfish's star rating after it dived to a one-star average. | The group of independent traders encouraged their followers to help restore Dogfish's star rating after it dived to a one-star average. |
The shop received 275 reviews over 24 hours this week. | The shop received 275 reviews over 24 hours this week. |
Mr Murphy, 19, of Norwich, has gained a huge online following for his video posts on observations about life. | Mr Murphy, 19, of Norwich, has gained a huge online following for his video posts on observations about life. |
On Wednesday, he published a Facebook status encouraging fans to give the shop a "bad review as they sold me faulty clothing and won't refund the money" and said he would then add them as a friend. | On Wednesday, he published a Facebook status encouraging fans to give the shop a "bad review as they sold me faulty clothing and won't refund the money" and said he would then add them as a friend. |
Minutes later the store started to receive dozens of one-star reviews and disparaging comments. | Minutes later the store started to receive dozens of one-star reviews and disparaging comments. |
In a statement, Mr Murphy said he had not aimed his comments at a "particular person" and denied "bullying". | In a statement, Mr Murphy said he had not aimed his comments at a "particular person" and denied "bullying". |
He said the business "told many people about the situation, which they shouldn't have". | He said the business "told many people about the situation, which they shouldn't have". |
Mr Murphy, who claimed he got a refund on the clothing from the manufacturer, said he had since received "abuse" on his Instagram profile and had deleted his original Facebook status. | Mr Murphy, who claimed he got a refund on the clothing from the manufacturer, said he had since received "abuse" on his Instagram profile and had deleted his original Facebook status. |