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Eurotunnel urges passengers to postpone travel after fault | Eurotunnel urges passengers to postpone travel after fault |
(about 1 hour later) | |
Eurotunnel has urged passengers due to use the Channel Tunnel overnight to postpone their journey. | Eurotunnel has urged passengers due to use the Channel Tunnel overnight to postpone their journey. |
There are waits of about eight hours on trips from the UK terminal, while Eurostar services are also delayed, after a track fault. | |
The cross-Channel services have been sharing one track while specialists carry out repairs on the broken rail. | |
A Eurotunnel spokesman said extra trains were being added and delays would ease by Monday morning. | |
Queues of traffic have been building at the UK terminal causing long delays near junction 11a of the M20. | |
Some 11,000 cars had been expected to use the tunnel on Sunday, but Monday should see "lower traffic", Eurotunnel said. | |
Passengers travelling from Folkestone to Calais currently face a wait time of around 90 minutes before check-in, plus six-and-a-half hours waiting in the terminal. | |
Tickets are not being sold to non-reserved customers. | Tickets are not being sold to non-reserved customers. |
Lorry drivers are also facing a wait to get onto trains from France to the UK. | Lorry drivers are also facing a wait to get onto trains from France to the UK. |
Eurotunnel tweeted: "We recommend that customers due to travel overnight do not travel or postpone your journey... We're trying hard to add extra trains to reduce the waiting time." | |
Eurostar tweeted: "The traffic is still impacted by the single working line through the tunnel. Apologies to our passengers for this evening's slow pace." | Eurostar tweeted: "The traffic is still impacted by the single working line through the tunnel. Apologies to our passengers for this evening's slow pace." |
The company said compensation would be available to passengers whose journeys were delayed by more than an hour. | |
Have you been affected by Eurotunnel and Eurostar service delays? Email haveyoursay@bbc.co.uk | Have you been affected by Eurotunnel and Eurostar service delays? Email haveyoursay@bbc.co.uk |
Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: |
Or use the form below | Or use the form below |