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Turbulence on Air Canada flight from China injures 21 Turbulence on Air Canada flight from China injures 21
(about 6 hours later)
A Canada-bound airliner was forced to make an emergency landing after severe turbulence injured 21 passengers, including three children, officials said.A Canada-bound airliner was forced to make an emergency landing after severe turbulence injured 21 passengers, including three children, officials said.
The Air Canada flight from Shanghai to Toronto was diverted to Calgary after the turbulence hit.The Air Canada flight from Shanghai to Toronto was diverted to Calgary after the turbulence hit.
Eight passengers suffered neck and back injuries and 13 more were taken to hospital for observation.Eight passengers suffered neck and back injuries and 13 more were taken to hospital for observation.
Those hurt were in a stable condition, an emergency services spokesman said. The injured were in a stable condition, an emergency services spokesman said.
Air Canada's chief operating officer Klaus Goersch said passengers had been through a "very unsettling experience". Bing Feng, a passenger, described hearing "lots of screaming" as the plane became "like a rollercoaster".
Another passenger, Yi Lee, said: "To start with it was just OK, normal just up and down, and all of a sudden it was really violent and just shaking everybody.
"Suddenly the flight is just going down and everything is really scary. The girl sitting next to me, she was sleeping and she just fly up [to the ceiling]."
Gord Murray, a frequent flyer, said the turbulence was the worst he'd ever experienced.
Some passengers were taken off the plane strapped to stretchers. Emergency Medical Services spokesman Stuart Brideaux said the injuries were limited to non-life-threatening neck and back injuries.
Air Canada's chief operating officer Klaus Goersch said the passengers had been through a "very unsettling experience".
He praised the crew's response and said some of the injured had been quickly discharged.
The Boeing 777 with 332 passengers and 19 crew on board landed at Calgary without further incident, the airline said in a statement.The Boeing 777 with 332 passengers and 19 crew on board landed at Calgary without further incident, the airline said in a statement.
Passengers described the experience. Are you affected by the issues raised in this story? Please email haveyoursay@bbc.co.uk with your experiences.
"To start with it was just OK, normal just up and down, and all of a sudden it was really violent and just shaking everybody," said Yi Lee. Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways:
"Suddenly the flight is just going down and everything is really scary. The girl sitting next to me, she was sleeping and she just fly up (to the ceiling)," said Linda He. Or use the form below
Mr Goersch praised the crew's response and said some of the passengers taken to hospital had quickly been discharged.