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| Australian woman served McDonald’s ‘gourmet’ burger covered in mould at Sydney branch | Australian woman served McDonald’s ‘gourmet’ burger covered in mould at Sydney branch |
| (35 minutes later) | |
| A McDonald’s customer has posted a picture of a gourmet burger covered in blue and green mould on Facebook. | A McDonald’s customer has posted a picture of a gourmet burger covered in blue and green mould on Facebook. |
| Rebecca Hantzis criticised the fast food giant, describing the bun as "disgusting". | |
| The 23-year-old told Daily Mail Australia: “When I noticed the mould it was my boyfriend who took the picture and took it back to the counter.. | The 23-year-old told Daily Mail Australia: “When I noticed the mould it was my boyfriend who took the picture and took it back to the counter.. |
| “We didn't really get an apology or anything, they just made a fresh one. But there was another burger on the counter ready to be served with mould on it as well. | “We didn't really get an apology or anything, they just made a fresh one. But there was another burger on the counter ready to be served with mould on it as well. |
| “It was disgusting.' | “It was disgusting.' |
| the image was widely shared with many replying that they had experienced similar problems in McDonald’s restaurants. | the image was widely shared with many replying that they had experienced similar problems in McDonald’s restaurants. |
| One said he had received a mouldy Filet-O-Fish but staff had told him the specks had been caused by the steamer - though they did replace it for him. | One said he had received a mouldy Filet-O-Fish but staff had told him the specks had been caused by the steamer - though they did replace it for him. |
| Others questioned why the staff had not noticed the flecks when they had handed it over. | Others questioned why the staff had not noticed the flecks when they had handed it over. |
| A McDonald’s spokeswoman said the incident was being investigated. | A McDonald’s spokeswoman said the incident was being investigated. |
| She told news.com.au: “McDonald’s takes food quality seriously and issues like this are rare. We are disappointed this has happened and are investigating with the restaurant”. | She told news.com.au: “McDonald’s takes food quality seriously and issues like this are rare. We are disappointed this has happened and are investigating with the restaurant”. |
| It comes as a woman in New Zealand had a similar problem with mould in a Burger King restaurant - being given mouldy burgers on two separate occasions and have one replaced with another bun with the blue specks on. | |
| Maggie Lawson from Christchurch said she was served the first mouldy bun on 26 December and again on New Year's Eve - and the replacement she asked for on the second occasion also had mould on. |