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'Sewage smell' at mental health centre | 'Sewage smell' at mental health centre |
(about 9 hours later) | |
A mental health trust has been criticised for taking more than a year to fix a leaky roof that led to the smell of sewage in a bedroom. | A mental health trust has been criticised for taking more than a year to fix a leaky roof that led to the smell of sewage in a bedroom. |
Oxford Health NHS Foundation Trust was rated as "requires improvement" by the Care Quality Commission (CQC). | Oxford Health NHS Foundation Trust was rated as "requires improvement" by the Care Quality Commission (CQC). |
The watchdog raised concerns about the quality of risk assessments, staff training and long waiting lists for some services. | The watchdog raised concerns about the quality of risk assessments, staff training and long waiting lists for some services. |
But it rated 10 of the trust's 15 core services good and one as outstanding. | But it rated 10 of the trust's 15 core services good and one as outstanding. |
Updates on this story and more from Oxfordshire | |
A trust spokesman said the sewage smell had been a "teething problem" with the new Whiteleaf Centre in Aylesbury. | A trust spokesman said the sewage smell had been a "teething problem" with the new Whiteleaf Centre in Aylesbury. |
He added: "It was clearly unacceptable and we have apologised to the patient affected." | He added: "It was clearly unacceptable and we have apologised to the patient affected." |
'Positive messages' | 'Positive messages' |
The report highlighted other improvements needed for services to be "consistently safe and effective". | The report highlighted other improvements needed for services to be "consistently safe and effective". |
These included a lack of basic life support training for administrative and reception staff. | These included a lack of basic life support training for administrative and reception staff. |
But it also praised the trust's "very effective out of hours provision for young people who may be in crisis" and its work with other agencies. | But it also praised the trust's "very effective out of hours provision for young people who may be in crisis" and its work with other agencies. |
Trust chief executive Stuart Bell said there were some "very positive messages" in the report. | Trust chief executive Stuart Bell said there were some "very positive messages" in the report. |
He added: "The vast majority of the areas for improvement were things we recognised and had plans in place to address." | He added: "The vast majority of the areas for improvement were things we recognised and had plans in place to address." |
The trust provides health and social care to people in Oxfordshire, Buckinghamshire, Milton Keynes, Berkshire, Swindon, Wiltshire, Bath and North East Somerset. | The trust provides health and social care to people in Oxfordshire, Buckinghamshire, Milton Keynes, Berkshire, Swindon, Wiltshire, Bath and North East Somerset. |
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