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| Version 0 | Version 1 |
|---|---|
| Twitter network down for many users after technical fault | Twitter network down for many users after technical fault |
| (about 1 hour later) | |
| Social network Twitter is offline for many users, with web visitors being greeted by an error page. | Social network Twitter is offline for many users, with web visitors being greeted by an error page. |
| Some mobile users are also unable to read or post tweets to the network, which has over 300 million active members. | Some mobile users are also unable to read or post tweets to the network, which has over 300 million active members. |
| Twitter chose to communicate the problem via a tweet, in which the firm said it was aware of the problem. | Twitter chose to communicate the problem via a tweet, in which the firm said it was aware of the problem. |
| Some users took to Facebook to complain. | Some users took to Facebook to complain. |
| A spokesman for Twitter said that a tweet from the company's @support account read: "Some users are currently experiencing problems accessing Twitter. We are aware of the issue and are working towards a resolution." | A spokesman for Twitter said that a tweet from the company's @support account read: "Some users are currently experiencing problems accessing Twitter. We are aware of the issue and are working towards a resolution." |
| The issue began shortly after 0800 GMT, according to Down Detector. | The issue began shortly after 0800 GMT, according to Down Detector. |
| For some, the site appears to be intermittently accessible while the issue persists. | For some, the site appears to be intermittently accessible while the issue persists. |
| "I've had to talk to real people and that's a little bit frightening," joked social media consultant David Schneider. | |
| "Genuinely, I didn't know where to get my news from, I usually put a tweet out in the morning." | |
| Mr Schneider, who runs consultancy That Lot told the BBC that he did feel there was a genuine sense of community on Twitter which he missed. | |
| "I just hope we'll get through the trauma," he joked. | |
| 'Headache' for Dorsey | |
| The fault would probably seem like an "unwelcome headache" for Twitter chief executive Jack Dorsey, according to the consultants Frost & Sullivan's. | |
| "The loss of the micro-blogging site's APIs multiplied the issue for all manner of developers, companies and organisations that have come to depend on the world's 'social exhaust' to evaluate everything from consumer sentiment to the spread of disease and the moment-by-moment chaos of war," digital transformation principal analyst Sheridan Nye told the BBC. |