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| Version 2 | Version 3 |
|---|---|
| Apple fixes Safari crash search bug | Apple fixes Safari crash search bug |
| (about 2 hours later) | |
| Apple believes it has fixed a problem that caused its Safari web browser to crash when users carried out a search via its address bar. | Apple believes it has fixed a problem that caused its Safari web browser to crash when users carried out a search via its address bar. |
| The problem appears to have begun earlier in the day. | The problem appears to have begun earlier in the day. |
| Users had complained that they had experienced the bug on both the firm's mobile devices and its Mac computers. | Users had complained that they had experienced the bug on both the firm's mobile devices and its Mac computers. |
| Apple recently updated its iOS and OS X operating systems, but users who had not installed the new versions had also reported the fault. | Apple recently updated its iOS and OS X operating systems, but users who had not installed the new versions had also reported the fault. |
| This would suggest that the problem was caused by a process happening at Apple's data centres, rather than a coding error in Safari itself. | This would suggest that the problem was caused by a process happening at Apple's data centres, rather than a coding error in Safari itself. |
| Apple has not provided a comment about the fault. | Apple has not provided a comment about the fault. |
| But the BBC understands that the fix may take some time to go through for everyone. | But the BBC understands that the fix may take some time to go through for everyone. |
| Users can, however, speed up the process by clicking on the "clear history and website data" in Safari's preferences. | Users can, however, speed up the process by clicking on the "clear history and website data" in Safari's preferences. |
| The issue only impacted people whose "suggestions cache" had updated while they were using the phone between 09:00 GMT and 12:00 GMT. | The issue only impacted people whose "suggestions cache" had updated while they were using the phone between 09:00 GMT and 12:00 GMT. |
| As a result, Europe-based device owners were more likely to have been affected than those in Asia or the US. | As a result, Europe-based device owners were more likely to have been affected than those in Asia or the US. |
| Malicious link | Malicious link |
| Earlier in the week, it emerged that a web link had gone viral that forced Safari to crash. | Earlier in the week, it emerged that a web link had gone viral that forced Safari to crash. |
| The page the browser was sent to used JavaScript to put the software into a loop forcing it to fail. | |
| However, the more recent problem appears to have been much more widespread, and was replicated by the BBC. | |
| Apple revealed on Tuesday that there are about one billion of its core devices in use. | Apple revealed on Tuesday that there are about one billion of its core devices in use. |
| The vast majority of those may have been affected, although the number also includes its set-top TV boxes and smartwatches, which do not use the browser. | The vast majority of those may have been affected, although the number also includes its set-top TV boxes and smartwatches, which do not use the browser. |