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HSBC suffers online banking cyber-attack HSBC suffers online banking cyber-attack
(35 minutes later)
HSBC customers have been locked out of internet banking after the company was targeted by cyber criminals in a “denial of service” attack.HSBC customers have been locked out of internet banking after the company was targeted by cyber criminals in a “denial of service” attack.
In a tweet, the bank said that internet banking had been attacked, but it had successfully defended its systems. It told customers it was working hard to restore service adding: “We apologise for any inconvenience.”In a tweet, the bank said that internet banking had been attacked, but it had successfully defended its systems. It told customers it was working hard to restore service adding: “We apologise for any inconvenience.”
A denial of service attack overwhelms a website with traffic, taking it offline, and is sometimes used as smokescreens for other attacks. A denial of service attack overwhelms a website with traffic, taking it offline, and is sometimes used as a smokescreen for other attacks.
This is the second time in a month that the bank’s customer have been locked out of online services, although last time the bank said it was not the result of a cyber attack. This is the second time in a month that the bank’s customers have been locked out of online services, although last time the bank said it was not the result of a cyber attack but a technical issue in HSBC’s systems.
A spokesperson for the bank said: “HSBC internet banking came under a denial of service attack this morning, which affected personal banking websites in the UK.A spokesperson for the bank said: “HSBC internet banking came under a denial of service attack this morning, which affected personal banking websites in the UK.
“HSBC has successfully defended against the attack and customer transactions were not affected. We are working hard to restore services, and normal service is now being resumed. We apologise for any inconvenience this incident may have caused.”“HSBC has successfully defended against the attack and customer transactions were not affected. We are working hard to restore services, and normal service is now being resumed. We apologise for any inconvenience this incident may have caused.”
The bank said there were no indications of any impact on customer data security.