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You can find the current article at its original source at http://www.independent.co.uk/news/business/news/people-are-very-confused-about-hsbcs-voice-recognition-id-bank-security-system-a6884276.html
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| People are very confused about HSBC's voice recognition system | People are very confused about HSBC's voice recognition system |
| (35 minutes later) | |
| HSBC is introducing voice recognition software as a security measure for its UK customers. | HSBC is introducing voice recognition software as a security measure for its UK customers. |
| The BBC heralded the move as a “big leap towards the introduction of biometric banking”, which is technology that uses irises, fingerprints, heartbeats and voices as security. | The BBC heralded the move as a “big leap towards the introduction of biometric banking”, which is technology that uses irises, fingerprints, heartbeats and voices as security. |
| HSBC follows Barclays, which is already using voice recognition for many clients, and RBS and Natwest, which both use fingerprint technology. | HSBC follows Barclays, which is already using voice recognition for many clients, and RBS and Natwest, which both use fingerprint technology. |
| The technology works by cross-checking 100 unique identifiers. These include behavioural features such as speed, cadence and pronunciation as well as physical aspects including the shape of larynx, vocal tract and nasal passages. | The technology works by cross-checking 100 unique identifiers. These include behavioural features such as speed, cadence and pronunciation as well as physical aspects including the shape of larynx, vocal tract and nasal passages. |
| Confused? You're not the only one. | Confused? You're not the only one. |
| HSBC said that the system still work when people are ill, because colds don't change the shape of our mouths | HSBC said that the system still work when people are ill, because colds don't change the shape of our mouths |
| It is also supposed to be able to detect recordings. | It is also supposed to be able to detect recordings. |
| HSBC customers can opt into to use the service when it goes online this summer. They will have to enrol their "voice print", doing away this the need to use a security password or ID. | HSBC customers can opt into to use the service when it goes online this summer. They will have to enrol their "voice print", doing away this the need to use a security password or ID. |