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Low-income households 'need energy cap' | Low-income households 'need energy cap' |
(35 minutes later) | |
Millions of low-income households could see power bills cut after a watchdog's report into the UK's energy sector. | Millions of low-income households could see power bills cut after a watchdog's report into the UK's energy sector. |
The Competition and Markets Authority (CMA) has proposed a price cap for all households using pre-payment meters. | The Competition and Markets Authority (CMA) has proposed a price cap for all households using pre-payment meters. |
It has also proposed that the regulator, Ofgem, keeps a database of customers that have been on a standard rate for three years. | It has also proposed that the regulator, Ofgem, keeps a database of customers that have been on a standard rate for three years. |
This database will then be opened up so these customers can be targeted directly by other suppliers. | This database will then be opened up so these customers can be targeted directly by other suppliers. |
The proposals are designed to reform the energy market and increase competition to help consumers save money. | The proposals are designed to reform the energy market and increase competition to help consumers save money. |
They follow an 18-month investigation into the energy market by the CMA, sparked by the fact that households and small businesses have paid £1.7bn a year more than they should have, says BBC energy correspondent John Moylan. | They follow an 18-month investigation into the energy market by the CMA, sparked by the fact that households and small businesses have paid £1.7bn a year more than they should have, says BBC energy correspondent John Moylan. |
The CMA believes that those households using pre-payment meters, currently numbering four million, need protecting until smart meters are rolled out in 2020. | The CMA believes that those households using pre-payment meters, currently numbering four million, need protecting until smart meters are rolled out in 2020. |
Analysis: Simon Jack, BBC business editor | |
The customer discontent over energy bills has rumbled on for years. After countless Ofgem probes, the issue of stubbornly high prices was referred to a body with real teeth, the Competition and Markets Authority and this morning, after two years of inquiry, they bared them. The question is, how sharp are they? | |
Inertia costs customers well over a billion pounds a year - 70% of all customers are on their suppliers standard tariff. If they were to move, the CMA estimates they could save £300-£400 a year. | |
Some people find it much harder to switch - those on prepayment meters or those in debt to their existing suppliers. Here we will see price controls. A transitional price cap for four million customers until 2020. | |
The existence of price controls in a market that was deregulated twenty years ago will be seen by some as evidence of failure of that market. | |
Energy Secretary Amber Rudd said: "This is a wakeup call to the Big Six [energy providers]. | Energy Secretary Amber Rudd said: "This is a wakeup call to the Big Six [energy providers]. |
"Energy customers should get a fair deal from a market that works for them. That's why we called for the biggest ever investigation into the energy market and won't hesitate to take forward its recommendations." | "Energy customers should get a fair deal from a market that works for them. That's why we called for the biggest ever investigation into the energy market and won't hesitate to take forward its recommendations." |
More competition | More competition |
"We have found that the six largest suppliers have learned to take many of their existing domestic customers - some 70% of whom are on default standard variable tariffs - for granted, not just over prices, but with their service and quality," said Roger Witcomb, chairman of the CMA's investigation. | "We have found that the six largest suppliers have learned to take many of their existing domestic customers - some 70% of whom are on default standard variable tariffs - for granted, not just over prices, but with their service and quality," said Roger Witcomb, chairman of the CMA's investigation. |
He said that, if implemented, these proposals would "shake up the industry". | He said that, if implemented, these proposals would "shake up the industry". |
He added: "Given the scale of the problems and the potential savings on offer, we think bold measures like giving rival suppliers the chance to contact long-standing [standard rate] customers are justified." | He added: "Given the scale of the problems and the potential savings on offer, we think bold measures like giving rival suppliers the chance to contact long-standing [standard rate] customers are justified." |
The CMA considered proposing price controls on standard tariffs, but decided instead to focus on increasing competition and making switching easier. | The CMA considered proposing price controls on standard tariffs, but decided instead to focus on increasing competition and making switching easier. |
Mr Witcomb said consumers who had switched had saved hundreds of pounds, but those who had not were paying more than they needed to. | Mr Witcomb said consumers who had switched had saved hundreds of pounds, but those who had not were paying more than they needed to. |
The CMA also proposed: | The CMA also proposed: |
It also wants to end termination fees that discourage switching. | It also wants to end termination fees that discourage switching. |
The proposals are designed to encourage competition and make it easier for consumers to get the best deal. | The proposals are designed to encourage competition and make it easier for consumers to get the best deal. |