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Postmaster travels 300 miles to deliver passport on time Postmaster travels 300 miles to deliver passport on time
(about 4 hours later)
A dedicated postmaster embarked on a 300-mile journey to hand-deliver a passport on time.A dedicated postmaster embarked on a 300-mile journey to hand-deliver a passport on time.
David Shepherd, 26, of Stratton, Cornwall, drove 50 miles and took four trains after realising he had forgotten to get it in the post.David Shepherd, 26, of Stratton, Cornwall, drove 50 miles and took four trains after realising he had forgotten to get it in the post.
The passport had to get to customer Hugh Munro in Rye, Sussex, by 09:00 BST the following day so that his planned visit to Amsterdam could go ahead.The passport had to get to customer Hugh Munro in Rye, Sussex, by 09:00 BST the following day so that his planned visit to Amsterdam could go ahead.
Mr Shepherd said his instinct was to "keep the customer happy".Mr Shepherd said his instinct was to "keep the customer happy".
'Vital' delivery'Vital' delivery
Mr Munro was heading to the Dutch capital for a charity board meeting after stopping off at his sister's house in Rye.Mr Munro was heading to the Dutch capital for a charity board meeting after stopping off at his sister's house in Rye.
Mr Shepherd, who has been postmaster at Stratton Store for 11 months, said: "I knew it was vital he had it.Mr Shepherd, who has been postmaster at Stratton Store for 11 months, said: "I knew it was vital he had it.
"His neighbour brought it in. But it wasn't given to the postman at collection time, so I finished work at 7pm and drove to Exeter to catch the 1am train to London.""His neighbour brought it in. But it wasn't given to the postman at collection time, so I finished work at 7pm and drove to Exeter to catch the 1am train to London."
Mr Shepherd drove 50 miles to Exeter; caught the train to London Paddington; took the Tube to St Pancras; a further train to Ashford, Kent; and a final train to Rye.Mr Shepherd drove 50 miles to Exeter; caught the train to London Paddington; took the Tube to St Pancras; a further train to Ashford, Kent; and a final train to Rye.
He had just 15 minutes to deliver the passport before catching the train straight back, a journey which cost him more than £150.He had just 15 minutes to deliver the passport before catching the train straight back, a journey which cost him more than £150.
Mr Shepherd said: "I just thought, 'I know the customer, I know it has to get there'. I didn't want to let him down."Mr Shepherd said: "I just thought, 'I know the customer, I know it has to get there'. I didn't want to let him down."
Mr Munro said he was "amazed" to hear that Mr Shepherd had beaten him to his sister's house.Mr Munro said he was "amazed" to hear that Mr Shepherd had beaten him to his sister's house.
"It shows how dedicated he is," said Mr Munro. "Stratton is a fantastic place and David is a brilliant part of it."It shows how dedicated he is," said Mr Munro. "Stratton is a fantastic place and David is a brilliant part of it.
"People keep stopping me in the street and asking if I've got my passport, though.""People keep stopping me in the street and asking if I've got my passport, though."
Mr Monro gave Mr Shepherd a bottle of champagne as a thank you for his efforts.
"If the Post Office has an award scheme for going above and beyond the call of duty, he should definitely receive recognition," Mr Munro added.