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Woman barred from Leeds McDonald's calls 999 | Woman barred from Leeds McDonald's calls 999 |
(about 2 hours later) | |
A woman called 999 because she was refused entry to McDonald's for being "too drunk". | A woman called 999 because she was refused entry to McDonald's for being "too drunk". |
The woman said she had been at a nightclub opposite the restaurant in Albion Street in Leeds and was barred when she went to get food. | The woman said she had been at a nightclub opposite the restaurant in Albion Street in Leeds and was barred when she went to get food. |
She told the 999 call handler: "I went to McDonald's and they said I was too drunk to go in I'd had two drinks, I'd like a police officer please." | She told the 999 call handler: "I went to McDonald's and they said I was too drunk to go in I'd had two drinks, I'd like a police officer please." |
The call handler said it was a matter for McDonald's and not the police. | The call handler said it was a matter for McDonald's and not the police. |
"It's not an emergency call, we won't be attending. Goodbye," he added. | "It's not an emergency call, we won't be attending. Goodbye," he added. |
Tom Donohoe, from West Yorkshire Police's contact centre, said staff handle about 1,000 calls a day. | Tom Donohoe, from West Yorkshire Police's contact centre, said staff handle about 1,000 calls a day. |
"If someone is blocking our lines with non-emergency matters, or worse still non-police matters, they are potentially slowing down our response time to genuine emergencies," he said. | "If someone is blocking our lines with non-emergency matters, or worse still non-police matters, they are potentially slowing down our response time to genuine emergencies," he said. |
"I cannot stress enough that the 999 number is for emergency use only." | "I cannot stress enough that the 999 number is for emergency use only." |
A McDonald's spokesperson said: "Our first priority is to ensure our restaurants are safe and welcoming for both our customers and employees. | |
"In this instance, entry to our St John's Centre restaurant was restricted due to the inappropriate behaviour the individual was displaying. | |
"This is not a matter for the police and nor is the individual banned from our restaurant." |
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