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| Version 0 | Version 1 |
|---|---|
| HSBC loses customers' data disc | HSBC loses customers' data disc |
| (10 minutes later) | |
| The HSBC banking group has admitted losing a computer disc with the details of 370,000 customers. | The HSBC banking group has admitted losing a computer disc with the details of 370,000 customers. |
| The disc was lost four weeks ago after being sent by courier from the bank's offices in Southampton. | The disc was lost four weeks ago after being sent by courier from the bank's offices in Southampton. |
| The customers' details included their names, dates of birth, and their levels of life insurance cover. | The customers' details included their names, dates of birth, and their levels of life insurance cover. |
| However, there are no addresses or bank account details and HSBC said the customers' exposure to potential fraud was limited. | However, there are no addresses or bank account details and HSBC said the customers' exposure to potential fraud was limited. |
| "We are looking into it and basically it has got lost from A to B," said an HSBC spokesman. | |
| "The reinsurer we sent it to is doing a thorough search for the disc. We will do anything we can to find it." | |
| "There are no financial details there in terms of banking details. There are no address details or anything like that," he added. | |
| The Financial Services Authority (FSA) has been informed of the data loss and is likely to mount an investigation. | |
| In the past year, both the Nationwide building society and the Norwich Union insurance company have suffered heavy fines and public reprimands for not looking after customer details properly. | |
| In the most spectacular example yet of data loss, the HM Revenue and Customs (HMRC) lost some computer discs while in transit between London and Newcastle. | |
| These contained the entire child benefit data base, covering 25 million claimants, including full bank and building society details. | |
| The discs have not yet been recovered. |