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Asda to change price promotions Asda to change price promotions
(35 minutes later)
Asda is to change its price promotions after being singled out by the competition regulator in a probe into supermarket pricing practices.Asda is to change its price promotions after being singled out by the competition regulator in a probe into supermarket pricing practices.
Asda has given a commitment to the Competition and Markets Authority (CMA) that it will alter the way it presents promotional deals.Asda has given a commitment to the Competition and Markets Authority (CMA) that it will alter the way it presents promotional deals.
The supermarket said it took "pricing compliance seriously".The supermarket said it took "pricing compliance seriously".
The regulator was investigating whether supermarkets were misleading customers with confusing price promotions.The regulator was investigating whether supermarkets were misleading customers with confusing price promotions.
The investigation came after a complaint by the consumer group Which?. The investigation came after a super-complaint by the consumer group Which?.
In July last year, the CMA said it had found evidence that supermarkets were misleading consumers with promotions, and found some examples that "could be in breach of consumer law".
'Areas of concern'
Presenting the CMA's latest findings, executive director Michael Grenfell said: "The CMA's examination of the market, following the super-complaint, found that supermarkets generally take compliance seriously, but there were some promotional practices that could mislead shoppers."
The CMA said it had "had particular engagement with Asda in relation to specific areas of concern".
It added that Asda had made a commitment to change the way it operates "was/now" and multi-buy pricing deals.
Asda has said it will ensure that:
Richard Lloyd, Which? executive director, said: "We are pleased to see the CMA investigation has resulted in Asda taking action to stop misleading special offers.
"Asda has been found breaking the rules and now must immediately clean up their act. "