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Boots customer bank details taken | Boots customer bank details taken |
(about 2 hours later) | |
Personal details of thousands of customers of Boots' dental plan have been stolen after a courier car was broken into in Bristol. | Personal details of thousands of customers of Boots' dental plan have been stolen after a courier car was broken into in Bristol. |
The information from Boots Dental Plan included customer bank account details, but officials claimed it was "highly unlikely" these could be accessed. | The information from Boots Dental Plan included customer bank account details, but officials claimed it was "highly unlikely" these could be accessed. |
The details of 27,000 customers and 7,000 employees were stolen on 3 April. | The details of 27,000 customers and 7,000 employees were stolen on 3 April. |
Boots and Medisure, who administer the plan for the company, said all customers had been informed. | |
The Financial Services Authority said it had been given details of the theft and would be looking at the case. | |
'Complicated' format | 'Complicated' format |
The data tapes were stolen from the vehicle of a data security company while on a scheduled delivery to a Medisure office. | The data tapes were stolen from the vehicle of a data security company while on a scheduled delivery to a Medisure office. |
Avon and Somerset Police said they were investigating the theft from a car on St Thomas Street, but no-one had been arrested. | |
The data is described as "technically complicated" and only accessible with specialist IT equipment and software. | The data is described as "technically complicated" and only accessible with specialist IT equipment and software. |
Medisure added the information was not stored on standard software or CDs and could not be used on any home-style PC or laptop. | Medisure added the information was not stored on standard software or CDs and could not be used on any home-style PC or laptop. |
A statement from Nottingham-based Boots said the firm informed the Dental Pan customers straight away. | A statement from Nottingham-based Boots said the firm informed the Dental Pan customers straight away. |
Medisure said banks had been informed as a precaution so they could monitor affected accounts for any unusual activity. |
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