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| Low Cost holidaymakers likely to get just £7.78 refund | |
| (35 minutes later) | |
| Thousands of holidaymakers who booked travel with Low Cost Holidays may get a refund of just £7.78 each, the BBC understands. | |
| The firm went into administration last week, leaving 27,000 customers abroad, and 110,000 with future bookings. | The firm went into administration last week, leaving 27,000 customers abroad, and 110,000 with future bookings. |
| It was not registered with the UK government-backed Atol scheme, which would have compensated them in full. | It was not registered with the UK government-backed Atol scheme, which would have compensated them in full. |
| Instead it had lodged £1.09m with authorities in Mallorca - enough to pay out a few pounds to each customer. | Instead it had lodged £1.09m with authorities in Mallorca - enough to pay out a few pounds to each customer. |
| Those currently abroad are having to pay for their hotel accommodation again, as well as other incidental costs. | Those currently abroad are having to pay for their hotel accommodation again, as well as other incidental costs. |
| Simon Holt, from Skipton in Yorkshire, had to pay an extra £1000 so that his daughter and her friend could stay in their hotel in Portugal. | Simon Holt, from Skipton in Yorkshire, had to pay an extra £1000 so that his daughter and her friend could stay in their hotel in Portugal. |
| As Low Cost had booked the flights directly with Ryanair, they are also unable to check in for a return flight online, so will have to pay an extra £45 each. | As Low Cost had booked the flights directly with Ryanair, they are also unable to check in for a return flight online, so will have to pay an extra £45 each. |
| "I think it's appalling," he told the BBC. | "I think it's appalling," he told the BBC. |
| "This is sheer profiteering, because I can't see how they incur any additional costs." | "This is sheer profiteering, because I can't see how they incur any additional costs." |
| 'Do a deal' | 'Do a deal' |
| His daughter Rebecca also had to pay again for airport transfers. | His daughter Rebecca also had to pay again for airport transfers. |
| Some travellers may be covered by their insurance, providing they paid for "supplier failure". | Some travellers may be covered by their insurance, providing they paid for "supplier failure". |
| Those who paid by credit card will also be able to claim compensation from their card issuer. | Those who paid by credit card will also be able to claim compensation from their card issuer. |
| Bob Atkinson, from Travelsupermarket, advised those abroad, or heading out on holiday, to pay for their rooms, and try to claim compensation later. | Bob Atkinson, from Travelsupermarket, advised those abroad, or heading out on holiday, to pay for their rooms, and try to claim compensation later. |
| "My advice is to do a deal with your hotel, because otherwise you're out on your own, trying to find something," he said. | "My advice is to do a deal with your hotel, because otherwise you're out on your own, trying to find something," he said. |
| It is thought that Low Cost Holidays left Atol in 2013. | It is thought that Low Cost Holidays left Atol in 2013. |
| Its collapse has been blamed on the fall in the value of the pound following the EU referendum result, as well as the global terrorism threat. | Its collapse has been blamed on the fall in the value of the pound following the EU referendum result, as well as the global terrorism threat. |