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Sports Direct staff 'not treated as humans', says MPs report Sports Direct staff 'not treated as humans', says MPs report
(about 2 hours later)
The government has accused one of Europe's biggest retailers of not treating its workers like humans. MPs have accused one of Europe's biggest retailers of not treating its workers like humans.
A report by the Business, Innovation and Skills committee states Sports Direct founder Mike Ashley must be held accountable for failings at the company.A report by the Business, Innovation and Skills committee states Sports Direct founder Mike Ashley must be held accountable for failings at the company.
MPs also said the firm's business model could "become the norm in Britain".MPs also said the firm's business model could "become the norm in Britain".
In response, Sports Direct said in a statement that its policy is to treat all people "with dignity and respect".In response, Sports Direct said in a statement that its policy is to treat all people "with dignity and respect".
It comes after Mr Ashley recently told MPs the firm was being investigated over staff being paid below the minimum wage.It comes after Mr Ashley recently told MPs the firm was being investigated over staff being paid below the minimum wage.
Union officials told MPs that in one case, an employee had given birth in a toilet at the warehouse, due to fear of losing her job if she called in sick.Union officials told MPs that in one case, an employee had given birth in a toilet at the warehouse, due to fear of losing her job if she called in sick.
Allegations also surfaced of some workers being promised permanent contracts in exchange for sexual favours.Allegations also surfaced of some workers being promised permanent contracts in exchange for sexual favours.
Committee chairman Iain Wright said evidence heard last month by MPs suggested Sports Direct's working practices "are closer to that of a Victorian workhouse than that of a modern, reputable High Street retailer".Committee chairman Iain Wright said evidence heard last month by MPs suggested Sports Direct's working practices "are closer to that of a Victorian workhouse than that of a modern, reputable High Street retailer".
"It's seems incredible that Mike Ashley, who visits the warehouse at least once a week, was unaware of these appalling practices," Mr Wright said."It's seems incredible that Mike Ashley, who visits the warehouse at least once a week, was unaware of these appalling practices," Mr Wright said.
"This suggests Mr Ashley was turning a blind eye to conditions at Sports Direct in the interests of maximising profits or that there are serious corporate governance failings which left him out of the loop in spite of all the evidence."This suggests Mr Ashley was turning a blind eye to conditions at Sports Direct in the interests of maximising profits or that there are serious corporate governance failings which left him out of the loop in spite of all the evidence.
"Mike Ashley had to be brought kicking and screaming to answer the committee's questions."Mike Ashley had to be brought kicking and screaming to answer the committee's questions.
"To Mr Ashley's credit, when he gave evidence he was open and willing to engage and he is now setting out some of the steps which Sports Direct needs to take to stop these practices recurring.""To Mr Ashley's credit, when he gave evidence he was open and willing to engage and he is now setting out some of the steps which Sports Direct needs to take to stop these practices recurring."
The committee said it would visit the firm's base in Shirebrook, Derbyshire, and "continue to hold Mr Ashley's feet to the fire".The committee said it would visit the firm's base in Shirebrook, Derbyshire, and "continue to hold Mr Ashley's feet to the fire".
What the committee's report says:What the committee's report says:
Mr Ashley gave evidence to MPs following a Guardian report last year that workers at the warehouse had been subjected to rigorous searches and surveillance, leading to staff receiving less than the minimum wage.Mr Ashley gave evidence to MPs following a Guardian report last year that workers at the warehouse had been subjected to rigorous searches and surveillance, leading to staff receiving less than the minimum wage.
A BBC investigation also found ambulances had been called to the sportswear retailer's base 76 times in two years.A BBC investigation also found ambulances had been called to the sportswear retailer's base 76 times in two years.
In a letter to MPs on 12 July, Mr Ashley said work had begun on a review into working practices and a written update would be ready in 90 days.In a letter to MPs on 12 July, Mr Ashley said work had begun on a review into working practices and a written update would be ready in 90 days.
The Newcastle United owner said he had contacted union Unite "with a view to opening a constructive dialogue".The Newcastle United owner said he had contacted union Unite "with a view to opening a constructive dialogue".
Mr Ashley confirmed all workers - permanent and agency staff - were now paid above the National Minimum Wage (NMW), but said these pay rises were not "back pay" - which relates to HMRC's investigation.Mr Ashley confirmed all workers - permanent and agency staff - were now paid above the National Minimum Wage (NMW), but said these pay rises were not "back pay" - which relates to HMRC's investigation.
Analysis: Sarah Sturdey, BBC current affairs reporterAnalysis: Sarah Sturdey, BBC current affairs reporter
The select committee has pulled no punches with its strong criticism of how one of the largest warehousing operations in Europe is run by Sports Direct at Shirebrook, treating staff as "commodities" not human beings. The working practices are described as deeply disturbing.The select committee has pulled no punches with its strong criticism of how one of the largest warehousing operations in Europe is run by Sports Direct at Shirebrook, treating staff as "commodities" not human beings. The working practices are described as deeply disturbing.
The relationship between Sports Direct and the two agencies supplying more than 3,000 workers comes across as a marriage, but one which might not even be necessary.The relationship between Sports Direct and the two agencies supplying more than 3,000 workers comes across as a marriage, but one which might not even be necessary.
There's a dominant spouse, with a "strong grip", that's the giant sports retailer and its founder Mr Ashley, and a compliant other half, the two agencies, Transline and The Best Connection, joined in matrimony with him indoors by a £50m contract.There's a dominant spouse, with a "strong grip", that's the giant sports retailer and its founder Mr Ashley, and a compliant other half, the two agencies, Transline and The Best Connection, joined in matrimony with him indoors by a £50m contract.
But the head of the household clasping the purse strings doesn't apparently seem to know or understand what's really going on with its day-to-day running.But the head of the household clasping the purse strings doesn't apparently seem to know or understand what's really going on with its day-to-day running.
The committee has made it plain, if he really doesn't, he should.The committee has made it plain, if he really doesn't, he should.
So where does this leave working conditions at Shirebrook?So where does this leave working conditions at Shirebrook?
Mike Ashley said in his letter to the committee on 12 July there's a review of working practices by RPC solicitors, the company's independent legal advisors.Mike Ashley said in his letter to the committee on 12 July there's a review of working practices by RPC solicitors, the company's independent legal advisors.
The committee wants the local health and safety enforcement authority for retail warehousing - Bolsover District Council - and the Health and Safety Executive to step up and is critical of the lack of preventative steps by the council to reduce the number of accidents. Is this too big a job for a local district authority?The committee wants the local health and safety enforcement authority for retail warehousing - Bolsover District Council - and the Health and Safety Executive to step up and is critical of the lack of preventative steps by the council to reduce the number of accidents. Is this too big a job for a local district authority?
A HMRC spokesman said individual cases were not discussed but "we always investigate businesses where we believe the NMW is not being paid".A HMRC spokesman said individual cases were not discussed but "we always investigate businesses where we believe the NMW is not being paid".
Sports Direct said in a statement: "We will study the contents of the committee's report very carefully.Sports Direct said in a statement: "We will study the contents of the committee's report very carefully.
"It is our policy to treat all our people with dignity and respect."It is our policy to treat all our people with dignity and respect.
"We are pleased to see that the committee has recognised Mike Ashley's commitment to engage in addressing any shortcomings in the working practices at Sports Direct.""We are pleased to see that the committee has recognised Mike Ashley's commitment to engage in addressing any shortcomings in the working practices at Sports Direct."
Transline Group said in a statement: "Transline representatives attended the committee to give a transparent account of our operations at Shirebrook.Transline Group said in a statement: "Transline representatives attended the committee to give a transparent account of our operations at Shirebrook.
"No incorrect or misleading information was given, and we will respond to the committee on any and all issues raised within the report within the two week deadline stipulated."No incorrect or misleading information was given, and we will respond to the committee on any and all issues raised within the report within the two week deadline stipulated.
"Transline remains committed to ensuring a safe working environment and fulfilling its duty of care to our employees.""Transline remains committed to ensuring a safe working environment and fulfilling its duty of care to our employees."
Bolsover District Council was unavailable for comment when contacted by the BBC, and The Best Connection declined to comment.Bolsover District Council was unavailable for comment when contacted by the BBC, and The Best Connection declined to comment.