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| Version 2 | Version 3 |
|---|---|
| Delta flights grounded after systems outage | Delta flights grounded after systems outage |
| (35 minutes later) | |
| US airline giant Delta has suspended departing flights worldwide after suffering a major system outage. | US airline giant Delta has suspended departing flights worldwide after suffering a major system outage. |
| "Customers should check the status of their flight before heading to the airport while the issue is being addressed," the company tweeted. | "Customers should check the status of their flight before heading to the airport while the issue is being addressed," the company tweeted. |
| It said it was working to resolve the problem as soon as possible. Inbound flights en route are not affected. | It said it was working to resolve the problem as soon as possible. Inbound flights en route are not affected. |
| Delta ranks third in the world in terms of most passengers carried, according to industry body the IATA. | Delta ranks third in the world in terms of most passengers carried, according to industry body the IATA. |
| What caused the outage or how long it will take to resolve has not been released. | What caused the outage or how long it will take to resolve has not been released. |
| One passenger told the BBC he was waiting with "several hundred" fellow stranded passengers at San Francisco airport, after being asked to leave a plane he had already boarded. | One passenger told the BBC he was waiting with "several hundred" fellow stranded passengers at San Francisco airport, after being asked to leave a plane he had already boarded. |
| "We were ordered off the plane after approximately an hour or more," said Dick Ginkowski. | |
| "Tempers are starting to get just a little bit strained at this point," he added. "They aren't able to rebook anyone on other carriers." | "Tempers are starting to get just a little bit strained at this point," he added. "They aren't able to rebook anyone on other carriers." |
| Delta has been responding to unhappy customers on Twitter. | Delta has been responding to unhappy customers on Twitter. |
| Delta serves about 180 million customers a year, employing over 80,000 people, its website says. | Delta serves about 180 million customers a year, employing over 80,000 people, its website says. |
| It has its headquarters in Atlanta, Georgia and began in the 1920s as a crop-dusting company. | It has its headquarters in Atlanta, Georgia and began in the 1920s as a crop-dusting company. |