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| Willow Medical Centre 'let unqualified staff examine patients' | Willow Medical Centre 'let unqualified staff examine patients' |
| (about 2 hours later) | |
| A healthcare assistant diagnosed patients and carried out internal examinations at a doctor's surgery without being qualified to do so, a report has revealed. | A healthcare assistant diagnosed patients and carried out internal examinations at a doctor's surgery without being qualified to do so, a report has revealed. |
| Willows Medical Centre, in Carlton, Nottinghamshire, was closed in June by the Care Quality Commission (CQC). | Willows Medical Centre, in Carlton, Nottinghamshire, was closed in June by the Care Quality Commission (CQC). |
| It was put into special measures because patients were at risk of harm. | It was put into special measures because patients were at risk of harm. |
| The commissioning group responsible for care in the area said what happened was an "unacceptable breach of trust". | The commissioning group responsible for care in the area said what happened was an "unacceptable breach of trust". |
| About 4,000 patients were advised to go to nearby surgeries following the closure but no explanation was provided at the time. | About 4,000 patients were advised to go to nearby surgeries following the closure but no explanation was provided at the time. |
| Janet Williamson, deputy chief inspector of general practice and dentistry, said a "considerable amount" of concerns were uncovered following an inspection in June. | Janet Williamson, deputy chief inspector of general practice and dentistry, said a "considerable amount" of concerns were uncovered following an inspection in June. |
| The centre was rated "inadequate" overall. | The centre was rated "inadequate" overall. |
| She said: "The practice had knowingly employed a healthcare assistant to undertake medical examinations which were outside the scope of the role and for which the individual was not registered or regulated." | She said: "The practice had knowingly employed a healthcare assistant to undertake medical examinations which were outside the scope of the role and for which the individual was not registered or regulated." |
| The assistant has since been told they were carrying out practices beyond their qualifications and will no longer be able to carry out such activities, a CQC spokeswoman said. | |
| The investigation also found there was not enough staff to keep patients safe and the surgery did not have its own practice nurse. | |
| Dr James Hopkinson, clinical lead for the Nottingham North and East Clinical Commissioning Group said: "We are shocked by the CQC's findings and we are sorry that the patients have been let down in this way." | |
| The group said it had received a formal resignation from Dr Sylvester Nyatsuro, who ran the practice, in relation to his GP contract. | |
| It added that 70 patients had been recalled as a precautionary measure following the report's findings. | |
| The CQC said it was working with the commissioning group and NHS England to ensure all the surgery's patients had access to other GP services in the area. | |
| What is a healthcare assistant? | What is a healthcare assistant? |
| Source: NHS health careers | Source: NHS health careers |