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Southern Rail shortlisted for customer service award | Southern Rail shortlisted for customer service award |
(about 4 hours later) | |
Unions have reacted with disbelief to news that the owners of Southern Railway have been shortlisted for a community award. | Unions have reacted with disbelief to news that the owners of Southern Railway have been shortlisted for a community award. |
Govia Thameslink Railway is in the running for a Passengers Matter accolade in a competition run by the Association of Community Rail. | Govia Thameslink Railway is in the running for a Passengers Matter accolade in a competition run by the Association of Community Rail. |
Southern services have been disrupted for months because of staff shortages and industrial action in a long-running dispute over the role of conductors. | |
The National Union of Rail, Maritime and Transport Workers' general secretary Mick Cash said: "The only 'hard work and community dedication' going on at Southern Rail is from the frontline staff who are being attacked and undermined by the company bosses at every turn. | |
"They are the unsung heroes and heroines who have fought tirelessly to defend safety, services and access to rail for all against a torrent of smears and abuse from the GTR dirty tricks machine. | "They are the unsung heroes and heroines who have fought tirelessly to defend safety, services and access to rail for all against a torrent of smears and abuse from the GTR dirty tricks machine. |
"The idea that the company top brass, who have systematically run the Southern Rail routes into the ground, could be considered for a Passengers Matter accolade is way beyond satire. These are the highly-paid mob responsible for axing guards, closing ticket offices and throwing the catering trolleys off the trains." | "The idea that the company top brass, who have systematically run the Southern Rail routes into the ground, could be considered for a Passengers Matter accolade is way beyond satire. These are the highly-paid mob responsible for axing guards, closing ticket offices and throwing the catering trolleys off the trains." |
The awards, being announced later this month, celebrate community projects. | The awards, being announced later this month, celebrate community projects. |
Press Association | Press Association |
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