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New rail ticket system to start New rail ticket system launched
(1 day later)
Rail passengers will see the first phase of changes to the fares system on 18 May when pre-booked tickets are all branded as advance tickets. Rail passengers pre-booking their trip will now be issued with an "advance ticket" as the first phase of a new ticketing system comes into operation.
The train operators say that the big reduction in the number of types of tickets will make the system much simpler for passengers. The ticket replaces discounted offers such as Leisure Advance, Business Advance, Value Advance and Apex.
But the changes will see an increase in charges for some who want to rearrange a ticket they have booked in advance. Train operators say this will make the system simpler for passengers and plan to bring in more changes in September.
But the change will see an increase in charges for some who want to rearrange a ticket they have booked in advance.
The number of UK rail journeys has risen more than 40% in the past decade.The number of UK rail journeys has risen more than 40% in the past decade.
Fee changesFee changes
Discounted tickets that are bought in advance - such as Leisure Advance, Business Advance, Value Advance and Apex - will all be known as Advance fares. The changes will mean an end to refunds on advance sales and, for some, a doubling of the fee for changes to journey times to £10 per journey leg.
But the changes will mean an end to refunds on advance sales and, for some, a doubling of the fee for changes to journey times to £10 per journey leg.
The second phase will take place on 7 September. Tickets that can be bought right up to the date and time of travel will be split into two categories - Anytime and Off-peak.The second phase will take place on 7 September. Tickets that can be bought right up to the date and time of travel will be split into two categories - Anytime and Off-peak.
Anytime tickets can be bought up until the time of travel and used on any train without peak hour or any other restrictions.Anytime tickets can be bought up until the time of travel and used on any train without peak hour or any other restrictions.
Off-peak tickets can also be bought up until the time of travel, but will carry restrictions on the time and day of travel - current ticket types which will be re-named Off-peak tickets include Saver and Cheap Day returns.Off-peak tickets can also be bought up until the time of travel, but will carry restrictions on the time and day of travel - current ticket types which will be re-named Off-peak tickets include Saver and Cheap Day returns.
'Not about fares''Not about fares'
A spokesman for the Association of Train Operating Companies (Atoc) said the move was "nothing to do with the cost of fares" but was meant to simplify the system for passengers.A spokesman for the Association of Train Operating Companies (Atoc) said the move was "nothing to do with the cost of fares" but was meant to simplify the system for passengers.
"Passengers have told us that they want a simpler fares system. We are listening and responding," said David Mapp, commercial director of Atoc, when the plans were announced."Passengers have told us that they want a simpler fares system. We are listening and responding," said David Mapp, commercial director of Atoc, when the plans were announced.
"These changes will enable people to buy train tickets more easily and with greater confidence.""These changes will enable people to buy train tickets more easily and with greater confidence."
But Campaign for Better Transport director Stephen Joseph said the new system could be even clearer.
"It will simplify things for passengers but not as much as I think they should be," he said.
"You'll still have a situation where you'll have confusion about when off peak is, when you can get, walk up and buy a cheap ticket.
"In some cases you've still got confusing restrictions which mean that it's actually quite difficult to get cheap tickets on the railway - particularly at times when people want to travel like on InterCity lines from say Manchester to London."