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Eurostar delays: Train services suspended after power fault | Eurostar delays: Train services suspended after power fault |
(35 minutes later) | |
Eurostar and Eurotunnel services through the Channel Tunnel have been suspended because of a power fault. | Eurostar and Eurotunnel services through the Channel Tunnel have been suspended because of a power fault. |
No trains are stuck under water, but the blockage has left passengers in London and Paris stranded while they wait for it to be resolved. | |
Romain Dufour of Eurotunnel, which operates the tunnel, said technicians are examining what caused the electrical outage and are working to fix the issue. | Romain Dufour of Eurotunnel, which operates the tunnel, said technicians are examining what caused the electrical outage and are working to fix the issue. |
Eurotunnel said: "Our passenger service is temporarily suspended due to a technical fault in the tunnel which is in the process of being resolved. | Eurotunnel said: "Our passenger service is temporarily suspended due to a technical fault in the tunnel which is in the process of being resolved. |
"We sincerely apologise for the inconvenience this will cause to your journey." | "We sincerely apologise for the inconvenience this will cause to your journey." |
The fault began around 2pm and the company said it estimated services will not resume before 5pm. | The fault began around 2pm and the company said it estimated services will not resume before 5pm. |
Customers have been offered transfers to Dover and then onward travel to Calais by ferry. | Customers have been offered transfers to Dover and then onward travel to Calais by ferry. |
One passenger wrote: "On train in Gare du Nord with delay - can someone turn the blasting air con off? Uncomfortable enough without being frozen into seats!" | |
Another Twitter user said: "Are you aware yet of the estimated time of departure? My husband has serious mobility issues and it's unbearable in here Lille!" | |
Some passengers sent messages to Eurostar via social media to express their frustration. | |
Additional reporting by PA |