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| Barclays customers hit by debt card glitch | Barclays customers hit by debt card glitch |
| (35 minutes later) | |
| Thousands of Barclays customers in the north of the UK have had payments wrongly taken from their accounts, the bank has admitted. | Thousands of Barclays customers in the north of the UK have had payments wrongly taken from their accounts, the bank has admitted. |
| Barclays said it was working to fix the problem, and anyone affected should be reimbursed by midday. | Barclays said it was working to fix the problem, and anyone affected should be reimbursed by midday. |
| It said an "incredibly low" percentage of its customers had suffered from duplicated debit card transactions. | It said an "incredibly low" percentage of its customers had suffered from duplicated debit card transactions. |
| It follows a problem with card payments at Asda over the weekend, although that problem has since been fixed. | |
| Apology | Apology |
| A spokesperson for Barclays said: "We detected a small number of duplicated debit card payments this morning. | A spokesperson for Barclays said: "We detected a small number of duplicated debit card payments this morning. |
| "We are working to fix this and will refund customers as soon as possible. We apologise for any inconvenience caused and any affected customers will not be out of pocket." | "We are working to fix this and will refund customers as soon as possible. We apologise for any inconvenience caused and any affected customers will not be out of pocket." |
| Barclays has 15 million card customers in the UK, but it said that "a fraction of a per cent" of them had been affected by the problem. | Barclays has 15 million card customers in the UK, but it said that "a fraction of a per cent" of them had been affected by the problem. |
| The bank added that those affected are in the north of the country, but it could not be more specific at this stage. | The bank added that those affected are in the north of the country, but it could not be more specific at this stage. |