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Manchester airport parking firm writes off holidaymaker's car Manchester airport parking firm writes off holidaymaker's car
(about 2 hours later)
A woman whose car was written off by an airport parking firm while on holiday has called for increased regulation of meet and greet services.A woman whose car was written off by an airport parking firm while on holiday has called for increased regulation of meet and greet services.
Julia Hickling left her Citroen C2 with Cheshire Meet and Greet before flying from Manchester Airport to Croatia.Julia Hickling left her Citroen C2 with Cheshire Meet and Greet before flying from Manchester Airport to Croatia.
Her car was wrecked within 36 hours of being dropped off but Miss Hickling was not told until she arrived home. The vehicle has never been returned.Her car was wrecked within 36 hours of being dropped off but Miss Hickling was not told until she arrived home. The vehicle has never been returned.
The firm has said the car was damaged in an accident with another vehicle.The firm has said the car was damaged in an accident with another vehicle.
More on this story and live updates from across South YorkshireMore on this story and live updates from across South Yorkshire
Miss Hickling, from Barnsley, left her car with the firm on 8 April in "pristine condition" but when she returned on 23 April a company representative said it had been involved in an accident.Miss Hickling, from Barnsley, left her car with the firm on 8 April in "pristine condition" but when she returned on 23 April a company representative said it had been involved in an accident.
"I thought everything would be fine and my car would be tucked up under a blanket under CCTV surveillance," she said."I thought everything would be fine and my car would be tucked up under a blanket under CCTV surveillance," she said.
"[After I was told about the incident] I asked numerous questions about where my car was, about the few belongings I left in it, but there were no answers."[After I was told about the incident] I asked numerous questions about where my car was, about the few belongings I left in it, but there were no answers.
"I appreciate accidents happen, but its the lack of communication, the not knowing what's happened to the car."I appreciate accidents happen, but its the lack of communication, the not knowing what's happened to the car.
"There has to be some regulation. I don't know what the answer is but something needs to be done. It's just not acceptable.""There has to be some regulation. I don't know what the answer is but something needs to be done. It's just not acceptable."
Miss Hickling has since been reimbursed for the loss of her car by her insurers, who also provided photos of the damage.Miss Hickling has since been reimbursed for the loss of her car by her insurers, who also provided photos of the damage.
The BBC has made repeated attempts to contact Cheshire Meet and Greet but nobody has been available to comment.The BBC has made repeated attempts to contact Cheshire Meet and Greet but nobody has been available to comment.
However, in an email sent to the Jeremy Vine show, company director Lee Anderson said: "The accident, repeat accident, occurred when a passing car squeezed my driver into a BMW that was illegally parked, the airbag was deployed which made my driver accelerate.However, in an email sent to the Jeremy Vine show, company director Lee Anderson said: "The accident, repeat accident, occurred when a passing car squeezed my driver into a BMW that was illegally parked, the airbag was deployed which made my driver accelerate.
"It caused damage to more than three cars, he hit a wall and wrote off Julia Hickling's car. It was reported to police.""It caused damage to more than three cars, he hit a wall and wrote off Julia Hickling's car. It was reported to police."
Cheshire Constabulary said it had been called to a crash at Lymm, near Warrington, involving "a red Citroen which collided into a white BMW, blue Toyota and a Vauxhall Corsa" on 9 April.
Officers attended and there were no injuries, the force added.