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| Version 2 | Version 3 |
|---|---|
| Cornwall care homes rated 'grim and unsafe' | Cornwall care homes rated 'grim and unsafe' |
| (about 5 hours later) | |
| Reports on four private care homes where distressed residents were ignored and left without help to eat have been described as "horrifying reading". | Reports on four private care homes where distressed residents were ignored and left without help to eat have been described as "horrifying reading". |
| The Care Quality Commission (CQC) found the homes in Cornwall "were providing grim, shoddy and unsafe care". | The Care Quality Commission (CQC) found the homes in Cornwall "were providing grim, shoddy and unsafe care". |
| One home, Clinton House in St Austell, closed earlier this month after a Panorama investigation. | One home, Clinton House in St Austell, closed earlier this month after a Panorama investigation. |
| The Morleigh Group said staff had been removed from Clinton House and a "thorough review" had been carried out. | The Morleigh Group said staff had been removed from Clinton House and a "thorough review" had been carried out. |
| More on the CQC findings and other stories from Cornwall | More on the CQC findings and other stories from Cornwall |
| Undercover filming by Panorama showed one nurse saying she would give morphine to a resident "to shut her up". | Undercover filming by Panorama showed one nurse saying she would give morphine to a resident "to shut her up". |
| The CQC inspected four homes, part of the Cornwall-based Morleigh Group, including Clinton House in St Austell, St Theresa's in Callington, Elmsleigh in Par and Collamere in Lostwithiel and rated them all 'inadequate'. | The CQC inspected four homes, part of the Cornwall-based Morleigh Group, including Clinton House in St Austell, St Theresa's in Callington, Elmsleigh in Par and Collamere in Lostwithiel and rated them all 'inadequate'. |
| 'Utterly unacceptable' | 'Utterly unacceptable' |
| Andrea Sutcliffe, chief inspector of adult social care at the CQC, said: "These reports make horrifying reading - people in distress being ignored by staff; a person lying in a urine-soaked bed for two hours; people sat in the same chair all day with uneaten meals in front of them, and no help to eat or drink; someone needing medical attention waiting weeks to be referred to their GP. | Andrea Sutcliffe, chief inspector of adult social care at the CQC, said: "These reports make horrifying reading - people in distress being ignored by staff; a person lying in a urine-soaked bed for two hours; people sat in the same chair all day with uneaten meals in front of them, and no help to eat or drink; someone needing medical attention waiting weeks to be referred to their GP. |
| "These services were providing grim, shoddy and unsafe care - the sort that no one should ever have to put up with. I am sorry that people have had to endure this poor level of care." | "These services were providing grim, shoddy and unsafe care - the sort that no one should ever have to put up with. I am sorry that people have had to endure this poor level of care." |
| Patricia Juleff, owner of the Morleigh Group, said: "I would like to publicly apologise for the distress that our residents, their families and our staff have felt in recent weeks." | |
| She said the group had carried out "a detailed review" which found "inconsistencies in medicine control, maintenance, (criminal record) checks and staff training that are now being addressed". | |
| Mrs Juleff said she "completely disagreed" with Ms Sutcliffe's claim the Morleigh Group has "allowed" the services to seriously deteriorate. | |
| The council apologised to residents of the homes and said what had been uncovered was "shocking and utterly unacceptable". | The council apologised to residents of the homes and said what had been uncovered was "shocking and utterly unacceptable". |
| Devon and Cornwall Police confirmed it was involved in a multi-agency investigation. No arrests have been made. | Devon and Cornwall Police confirmed it was involved in a multi-agency investigation. No arrests have been made. |