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British Airways denies cyber attack to blame for global IT outage, flight chaos | |
(35 minutes later) | |
British Airways has cancelled all flights from London’s Heathrow and Gatwick airports due to a global IT outage Saturday. The airline said it is “working to resolve the problem as quickly as possible,” and has denied rumors of a cyber attack. | British Airways has cancelled all flights from London’s Heathrow and Gatwick airports due to a global IT outage Saturday. The airline said it is “working to resolve the problem as quickly as possible,” and has denied rumors of a cyber attack. |
"Please do not come to the airports. We have experienced a major IT system failure that is causing very severe disruption to our flight operations worldwide," BA said in a statement, as cited by Reuters. | "Please do not come to the airports. We have experienced a major IT system failure that is causing very severe disruption to our flight operations worldwide," BA said in a statement, as cited by Reuters. |
Heathrow tweeted a statement confirming that all BA flights scheduled to take off from London’s two main airports before 6pm local time have been cancelled. | Heathrow tweeted a statement confirming that all BA flights scheduled to take off from London’s two main airports before 6pm local time have been cancelled. |
Reports have surfaced of passengers across the world affected by the outage, with delays reported in Rome, Prague, Stockholm, Malaga and Lisbon. Many passengers have criticized the airline for a lack of food and drink provided as a basic means of compensation. | |
Passengers experiencing delays around the world have vented their frustrations on social media. | Passengers experiencing delays around the world have vented their frustrations on social media. |