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Number of missing postal ballots in Plymouth rises Number of missing postal ballots in Plymouth rises
(about 3 hours later)
More postal ballots have been reported missing in Plymouth - after hundreds of voters complained theirs had not been received.More postal ballots have been reported missing in Plymouth - after hundreds of voters complained theirs had not been received.
It is understood 1,510 postal voting packs are unaccounted for.It is understood 1,510 postal voting packs are unaccounted for.
Earlier reports suggested the number of people who had applied for a postal vote and not received their packs was far lower, at 580.Earlier reports suggested the number of people who had applied for a postal vote and not received their packs was far lower, at 580.
Plymouth City Council, which blamed a computer problem, apologised and said it was urgently investigating.Plymouth City Council, which blamed a computer problem, apologised and said it was urgently investigating.
Polls are open from 07:00 to 22:00 BST on Thursday, and postal ballots can be used at polling stations.Polls are open from 07:00 to 22:00 BST on Thursday, and postal ballots can be used at polling stations.
More on missing postal ballots and other Devon and Cornwall storiesMore on missing postal ballots and other Devon and Cornwall stories
The council said it was authorised to issue replacement post voting packs until 17:00 BST on polling day.The council said it was authorised to issue replacement post voting packs until 17:00 BST on polling day.
Three Plymouth constituencies are affected: Plymouth Moor View, Plymouth Sutton, and Devonport and South West Devon. However, a spokeswoman said emergency proxy votes for those living abroad were not permitted under the circumstances.
Three constituencies are affected: Plymouth Moor View, Plymouth Sutton, and Devonport and South West Devon.
BBC South West political correspondent Martyn Oates said Plymouth Sutton and Devonport was "the most marginal seat" in the region, so the missing ballots could prove "quite significant" there.BBC South West political correspondent Martyn Oates said Plymouth Sutton and Devonport was "the most marginal seat" in the region, so the missing ballots could prove "quite significant" there.
Stuart Pilcher, agent for Conservative candidate Oliver Colvile in the Plymouth, Sutton and Devonport seat, said: "It's very very worrying that this issue has come about, voting is a right for everyone."
Tudor Evans, leader of the Labour opposition group on the city council and supporter of candidate Luke Pollard called it an "omnishambles" and he was "beside himself with rage".
For a complete list of candidates for the seat, click here.
What to do if you're affectedWhat to do if you're affected
Royal Mail special deliveries are being used to get packs to as many voters as possible within the three constituencies.Royal Mail special deliveries are being used to get packs to as many voters as possible within the three constituencies.
The council is also trying to get packs to people who live outside the area, saying it is doing "everything possible to ensure people who applied to vote by post can do so". The council is also trying to get packs to people who live outside the area, but said Plymouth people living overseas and without a postal ballot will not be able to vote.
"Unfortunately emergency proxy votes for people who are abroad are not allowed in these circumstances," it said.
"We are still investigating the cause of the problem, which appears to have been due to an IT issue. We will determine how this has happened to ensure it cannot happen again."
Analysis by Martyn Oates, Political Editor , BBC South WestAnalysis by Martyn Oates, Political Editor , BBC South West
It's clearly embarrassing for a major local authority to have to be running around at the eleventh hour to make sure more than 1500 voters living in three different constituencies are actually able to vote in a General Election.It's clearly embarrassing for a major local authority to have to be running around at the eleventh hour to make sure more than 1500 voters living in three different constituencies are actually able to vote in a General Election.
The bigger challenge now, though, is trying to get ballot papers to postal addresses outside the Plymouth constituencies. It sounds as if some people willing and entitled to cast a vote in Plymouth will now be unable to through no fault of their own.The bigger challenge now, though, is trying to get ballot papers to postal addresses outside the Plymouth constituencies. It sounds as if some people willing and entitled to cast a vote in Plymouth will now be unable to through no fault of their own.
A Royal Mail spokesman said "we note that Plymouth City Council has confirmed that Royal Mail was not at fault", adding: "We have a dedicated postman collecting postal votes from the council and delivering these packs as soon as we receive them."A Royal Mail spokesman said "we note that Plymouth City Council has confirmed that Royal Mail was not at fault", adding: "We have a dedicated postman collecting postal votes from the council and delivering these packs as soon as we receive them."
"We will continue to deliver any packs handed to us today", he said."We will continue to deliver any packs handed to us today", he said.