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Tesco home deliveries hit by computer glitch | Tesco home deliveries hit by computer glitch |
(35 minutes later) | |
Thousands of Tesco customers have had home deliveries cancelled as a result of a computer glitch that is affecting services nationwide. | |
A spokesperson for the supermarket said that up to 10% of customer orders had been affected. | |
Many customers took to social media to complain that their grocery orders had not arrived as scheduled. | Many customers took to social media to complain that their grocery orders had not arrived as scheduled. |
One said that his order was cancelled at short notice, and the delivery could not be re-arranged. | One said that his order was cancelled at short notice, and the delivery could not be re-arranged. |
"We're currently experiencing an IT issue which is affecting some grocery home shopping orders," a Tesco spokesperson said. | |
"We're working hard to fix this problem and apologise to customers for any inconvenience this may cause." | |
The problem was affecting the picking of orders in a number of stores, he added. | |
He said customers were being told to re-arrange their deliveries online. | |
Those affected were offered a £10 voucher in compensation. |
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