This article is from the source 'bbc' and was first published or seen on . It last changed over 40 days ago and won't be checked again for changes.
You can find the current article at its original source at http://www.bbc.co.uk/news/uk-england-london-41079826
The article has changed 12 times. There is an RSS feed of changes available.
| Version 3 | Version 4 |
|---|---|
| Waterloo station reopens with delays and cancellations | Waterloo station reopens with delays and cancellations |
| (35 minutes later) | |
| The UK's busiest railway station has re-opened but with disruption due to a problem with the signalling system. | The UK's busiest railway station has re-opened but with disruption due to a problem with the signalling system. |
| Ten of London's Waterloo station's platforms have been shut since 5 August for a £800m project to increase capacity. | Ten of London's Waterloo station's platforms have been shut since 5 August for a £800m project to increase capacity. |
| The platforms came back into use on Tuesday morning but testing on the upgrade work has identified a problem with the signalling equipment. | The platforms came back into use on Tuesday morning but testing on the upgrade work has identified a problem with the signalling equipment. |
| Delays and cancellations are expected until midday. | Delays and cancellations are expected until midday. |
| Compensation and other questions | Compensation and other questions |
| A Network Rail spokesman said: "During the process of testing the complex signalling, we identified an issue in this safety-critical system which we are working to resolve. | A Network Rail spokesman said: "During the process of testing the complex signalling, we identified an issue in this safety-critical system which we are working to resolve. |
| "This will take some time to fix and a small number of early passenger trains may be delayed as a result. | "This will take some time to fix and a small number of early passenger trains may be delayed as a result. |
| "We are working hard to minimise delays to passengers, but safely is our number one priority." | "We are working hard to minimise delays to passengers, but safely is our number one priority." |
| Passengers took to social media to express their frustration at the problems: | Passengers took to social media to express their frustration at the problems: |
| Jasper Johns said his journey from Kingston was delayed by up to 40 minutes. | Jasper Johns said his journey from Kingston was delayed by up to 40 minutes. |
| The 35-year-old said: "There was an expectation or doubt that it would be ready, because they're pretty poor when they do these works anyway. | The 35-year-old said: "There was an expectation or doubt that it would be ready, because they're pretty poor when they do these works anyway. |
| "But you've kind of had enough. Say 10 minutes more in the morning, then another 20 minutes perhaps in the evening, you take that over a week - it's an extra hour or so you spend commuting. Over three weeks. | "But you've kind of had enough. Say 10 minutes more in the morning, then another 20 minutes perhaps in the evening, you take that over a week - it's an extra hour or so you spend commuting. Over three weeks. |
| "I've certainly felt more tired. I'm reasonably young and healthy, but my wife is seven months pregnant, and there's obviously older and younger people who commute as well, it's not as easy on them either." | "I've certainly felt more tired. I'm reasonably young and healthy, but my wife is seven months pregnant, and there's obviously older and younger people who commute as well, it's not as easy on them either." |
| Passengers were told in an email that services running across the whole South Western Railway network may be cancelled, delayed or revised. | Passengers were told in an email that services running across the whole South Western Railway network may be cancelled, delayed or revised. |
| Anthony Smith, chief executive of the independent watchdog Transport Focus, said: "Passengers will be disappointed that, after all the promises, communications and planning, the Waterloo upgrade slipped. Passengers booked tickets and made travel plans based on the promises made by the industry. | Anthony Smith, chief executive of the independent watchdog Transport Focus, said: "Passengers will be disappointed that, after all the promises, communications and planning, the Waterloo upgrade slipped. Passengers booked tickets and made travel plans based on the promises made by the industry. |
| "Clearly the priority is to get things moving again: it is crucial that information is clear and plenty of staff are on hand to help. Then this must be reviewed to make sure the lessons of today are learnt and built into future events. | "Clearly the priority is to get things moving again: it is crucial that information is clear and plenty of staff are on hand to help. Then this must be reviewed to make sure the lessons of today are learnt and built into future events. |
| "In the meantime, every single passenger affected should claim compensation. Send a clear message to the industry and make sure your voice is heard." | "In the meantime, every single passenger affected should claim compensation. Send a clear message to the industry and make sure your voice is heard." |
| The £800m project aims to get the station ready for longer trains and provide space for 30% more passengers during the busiest times of the day. | |
| About 1,000 workers are taking part in the upgrade work and stations including Queenstown Road, Earlsfield and Norbiton were also closed. | About 1,000 workers are taking part in the upgrade work and stations including Queenstown Road, Earlsfield and Norbiton were also closed. |
| Andy Mellors, managing director for South Western Railway, added: "I'd like to thank our passengers for their patience over the past few weeks. | Andy Mellors, managing director for South Western Railway, added: "I'd like to thank our passengers for their patience over the past few weeks. |
| "It's clearly been a challenging time but these improvement works will help us deliver the increased capacity needed for the future" | "It's clearly been a challenging time but these improvement works will help us deliver the increased capacity needed for the future" |
| London Waterloo | London Waterloo |
| Have you been affected by the delays at Waterloo? Email your stories to haveyoursay@bbc.co.uk | |
| Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | |
| Or use the form below |