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Does Ryanair have a pilot shortage? | Does Ryanair have a pilot shortage? |
(about 1 hour later) | |
Is Ryanair short of pilots? It's a critical question. | Is Ryanair short of pilots? It's a critical question. |
It could help explain why 400,000 Ryanair passengers are having flights cancelled over the next few weeks. | It could help explain why 400,000 Ryanair passengers are having flights cancelled over the next few weeks. |
But it's hard to give a straight answer. | But it's hard to give a straight answer. |
The company's boss, Michael O'Leary, is adamant that they don't have a pilot shortage. He says the cancellations are down to a cock-up with the holiday rotas, combined with bad weather and air traffic control delays and strikes. | The company's boss, Michael O'Leary, is adamant that they don't have a pilot shortage. He says the cancellations are down to a cock-up with the holiday rotas, combined with bad weather and air traffic control delays and strikes. |
But I got a completely different message from several former and current Ryanair pilots, who are equally as strident that a lack of pilots is also to blame. | But I got a completely different message from several former and current Ryanair pilots, who are equally as strident that a lack of pilots is also to blame. |
Some of these people told me that they are risking their jobs by talking to the media. | Some of these people told me that they are risking their jobs by talking to the media. |
At least two used the word "droves" to describe the numbers leaving right now. There is a buoyant market for pilots, as airlines such as Norwegian and Jet2 are expanding. We know 140 Ryanair pilots have gone to Norwegian this year. Jet2 wouldn't give us a number. | At least two used the word "droves" to describe the numbers leaving right now. There is a buoyant market for pilots, as airlines such as Norwegian and Jet2 are expanding. We know 140 Ryanair pilots have gone to Norwegian this year. Jet2 wouldn't give us a number. |
'Used as scapegoats' | 'Used as scapegoats' |
One pilot told me that on a recent recruitment drive for another airline, 32 of the 40 people they took on were from Ryanair. | One pilot told me that on a recent recruitment drive for another airline, 32 of the 40 people they took on were from Ryanair. |
I heard: "Pilots are really annoyed at being blamed for taking holidays." They feel they were being used as scapegoats for these cancellations. | I heard: "Pilots are really annoyed at being blamed for taking holidays." They feel they were being used as scapegoats for these cancellations. |
They were all sure that the problems were "self-induced", because people are leaving "quicker than they can replace them". And the training programmes for pilots are "weeks, even months" in arrears, so "cadets aren't getting trained". | They were all sure that the problems were "self-induced", because people are leaving "quicker than they can replace them". And the training programmes for pilots are "weeks, even months" in arrears, so "cadets aren't getting trained". |
Many instructors "have quit, causing extreme disruption". | Many instructors "have quit, causing extreme disruption". |
I asked Ryanair if their training department was understaffed and they said it was "untrue". | I asked Ryanair if their training department was understaffed and they said it was "untrue". |
This comment from one pilot sums up what most were telling me. | This comment from one pilot sums up what most were telling me. |
"The issue is one of crewing, and crewing only. No company plans to implement a leave system that leaves them woefully undermanned during a peak period. Had Ryanair had enough pilots, this would not have been an issue. However, the lack of pilots has been laid bare for all to see." | "The issue is one of crewing, and crewing only. No company plans to implement a leave system that leaves them woefully undermanned during a peak period. Had Ryanair had enough pilots, this would not have been an issue. However, the lack of pilots has been laid bare for all to see." |
Another said: "Bizarrely, people that work here are laughing, because it's finally all coming out." | Another said: "Bizarrely, people that work here are laughing, because it's finally all coming out." |
Several talked about a "toxic" atmosphere and how they felt "undervalued". | Several talked about a "toxic" atmosphere and how they felt "undervalued". |
The company is offering a £12,000 bonus to captains who stay from now until the end of October 2018. But there is anger at the strings attached. | The company is offering a £12,000 bonus to captains who stay from now until the end of October 2018. But there is anger at the strings attached. |
You must fly 800 hours over the year, work extra days, you can't take more than four days' sick leave and so on. They tell me it's a high bar to qualify. | You must fly 800 hours over the year, work extra days, you can't take more than four days' sick leave and so on. They tell me it's a high bar to qualify. |
The people I spoke to said Ryanair was a good company to join as a young pilot, because they make you a captain quickly. | The people I spoke to said Ryanair was a good company to join as a young pilot, because they make you a captain quickly. |
But once you've gained experience, you can get a much better and more secure job elsewhere, especially now. And that's exactly what they are doing. | But once you've gained experience, you can get a much better and more secure job elsewhere, especially now. And that's exactly what they are doing. |
To me, talking to these pilots, it felt like payback. | To me, talking to these pilots, it felt like payback. |
Axe to grind | Axe to grind |
This all came from more than a dozen staff, but that is out of 4,200 pilots. They all contacted me because they wanted a voice for their frustrations and they'd had enough of their employer. | This all came from more than a dozen staff, but that is out of 4,200 pilots. They all contacted me because they wanted a voice for their frustrations and they'd had enough of their employer. |
So they had an axe to grind. And they all admitted that they'd got good, well-paid jobs compared to many. No-one is forcing them to work at Ryanair. | So they had an axe to grind. And they all admitted that they'd got good, well-paid jobs compared to many. No-one is forcing them to work at Ryanair. |
The company could not have been clearer yesterday. When I asked if a lack of pilots was exacerbating the problem, they told me: "This is not true. These cancellations are not a result of pilot shortages." | The company could not have been clearer yesterday. When I asked if a lack of pilots was exacerbating the problem, they told me: "This is not true. These cancellations are not a result of pilot shortages." |
But the staff that I spoke to universally disagreed. In fact, the company's denial riled them so much that they decided to get in touch. | But the staff that I spoke to universally disagreed. In fact, the company's denial riled them so much that they decided to get in touch. |
One warned that this problem could rear up again next summer, because it takes three months for a pilot to work their notice at another airline and another three months to train them. So you can't just employ a load of pilots at short notice. | One warned that this problem could rear up again next summer, because it takes three months for a pilot to work their notice at another airline and another three months to train them. So you can't just employ a load of pilots at short notice. |
"The only way to stop this happening again is for the company to get better at keeping its staff," said one. | "The only way to stop this happening again is for the company to get better at keeping its staff," said one. |
Have you been affected by Ryanair flight cancellations? Are you a pilot working for Ryanair? Let us know about your experiences. Email haveyoursay@bbc.co.uk with your stories. | |
Please include a contact number if you are willing to speak to a BBC journalist. You can also contact us in the following ways: | |
Or use the form below |
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