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Ofgem extends energy price cap to 1m more vulnerable customers | Ofgem extends energy price cap to 1m more vulnerable customers |
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The electricity and gas bills of 1m more households will be capped this winter after the energy regulator, Ofgem, extended a price cap for vulnerable customers. | |
The move is an interim step towards Theresa May’s promise to put a ceiling on bills using standard variable tariffs, the poor-value rates that around two-thirds of consumers are on. | |
Ofgem said the extra 1m households would save £120 on average on their annual dual fuel bill once the so-called safeguard tariff took effect by February. | |
“This will provide some short-term relief for vulnerable customers ahead of government plans for an energy price cap being realised,” it said. | |
The cap will protect households that are in receipt of the warm home discount, an existing payment for people on certain benefits. Ofgem said the cap would be extended to a further 2 million people in winter 2018/19. | |
Dermot Nolan, the Ofgem chief executive, said: “Ofgem shares the government’s concern that the energy market is not working for all consumers and is determined to reduce the detriment suffered by those overpaying for their energy, particularly those who are vulnerable.” | Dermot Nolan, the Ofgem chief executive, said: “Ofgem shares the government’s concern that the energy market is not working for all consumers and is determined to reduce the detriment suffered by those overpaying for their energy, particularly those who are vulnerable.” |
Consumer groups welcomed the measure. Alex Neill, Which?’s managing director of home products and services, said: “The implementation of a market-wide price cap is clearly going to take some time, so it’s right that the regulator is looking to more quickly protect the most vulnerable.” | |
On Thursday the government is due to publish a draft energy bill for the cap on standard variable tariffs, which is unlikely to take effect until next winter at the earliest. | |
Nolan said he expected energy firms to do their best to move customers off standard variable tariffs while the legislation worked its way through parliament. | |
To that end, Ofgem is changing rules that previously meant suppliers had to move customers on to standard variable tariffs at the end of a fixed tariff. Now they will be able to automatically roll them on to another fixed deal, provided it is cheaper. | |
Scottish Power and E.ON have said recently that they are taking steps to end the standard variable tariffs, switching billpayers to cheaper, fixed-term deals instead. |