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BT to cut landline costs for up to one million people | BT to cut landline costs for up to one million people |
(35 minutes later) | |
BT will slash costs for up to one million of its landline-only customers after a review by regulator Ofcom. | |
From April 2018, the telecoms company will reduce the price of its monthly line rental by £7, a 37% decrease from the current cost of £18.99. | |
The reduction will save households £84 a year and customers will be protected from price increases with rental costs capped at the rate of inflation. | The reduction will save households £84 a year and customers will be protected from price increases with rental costs capped at the rate of inflation. |
Ofcom expects other providers to follow suit. | Ofcom expects other providers to follow suit. |
Nearly two-thirds of BT customers with only a landline are over 65, and more than three-quarters have never switched provider, the regulator said. | |
Ofcom said they had been getting poor value for money in recent years, compared to those who buy bundles of landline, broadband and/or pay-TV services. | |
The regulator also said it wanted to help those who buy a phone service from one provider and broadband from another. | |
BT said it welcomes "a balanced voluntary agreement with Ofcom" and that it had "listened to the concerns of our line-only customers". | |
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