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Labour attacks universal credit as 'not fit for purpose' Labour attacks universal credit as 'not fit for purpose'
(7 months later)
Labour has unveiled a list of demands to improve the rollout of universal credit, seeking to keep up the pressure on Philip Hammond over the issue before Wednesday’s budget.Labour has unveiled a list of demands to improve the rollout of universal credit, seeking to keep up the pressure on Philip Hammond over the issue before Wednesday’s budget.
The shadow pensions secretary, Debbie Abrahams, has written to the chancellor demanding changes to UC, which Labour and other critics say is putting people in debt as it is rolled out into new parts of the country.The shadow pensions secretary, Debbie Abrahams, has written to the chancellor demanding changes to UC, which Labour and other critics say is putting people in debt as it is rolled out into new parts of the country.
The main request is to reduce the initial six-week wait for a payment under the system, which is designed to replace a range of other benefits such as tax credits and housing benefit.The main request is to reduce the initial six-week wait for a payment under the system, which is designed to replace a range of other benefits such as tax credits and housing benefit.
Charities working with claimants have said the six-week wait tends to put people into arrears, especially with their rent, and means they have to seek support from food banks. There has been speculation the government is planning to reduce this period.Charities working with claimants have said the six-week wait tends to put people into arrears, especially with their rent, and means they have to seek support from food banks. There has been speculation the government is planning to reduce this period.
Universal credit (UC) is the supposed flagship reform of the benefits system, rolling together six benefits (including unemployment and benefits, and tax credits) into one, online-only system. The theoretical aim, for which there was general support across the political spectrum, was to simplify the system and increase the incentives for people to move off benefits into work.Universal credit (UC) is the supposed flagship reform of the benefits system, rolling together six benefits (including unemployment and benefits, and tax credits) into one, online-only system. The theoretical aim, for which there was general support across the political spectrum, was to simplify the system and increase the incentives for people to move off benefits into work.
The project was legislated for in 2011 under the auspices of its most vocal champion, Iain Duncan Smith. The plan was to roll it out by 2017. However, a series of management failures, expensive IT blunders and design faults  means it is six years behind schedule and rollout will not be complete until 2023.The project was legislated for in 2011 under the auspices of its most vocal champion, Iain Duncan Smith. The plan was to roll it out by 2017. However, a series of management failures, expensive IT blunders and design faults  means it is six years behind schedule and rollout will not be complete until 2023.
The original design set out  a minimum 42-day wait for a first payment to claimants when they moved to UC (in practice this is often up to 60 days). After sustained pressure, the government announced in the autumn 2017 budget that the wait would be reduced to 35 days from February 2018. This will partially mitigate the impact on many claimants of having no income for six weeks. The wait has led to rent arrears and evictions, hunger (food banks in UC areas report notable increases in referrals), use of expensive credit and mental distress. The original design set out  a minimum 42-day wait for a first payment to claimants when they moved to UC (in practice this is often up to 60 days). After sustained pressure, the government announced in the autumn 2017 budget that the wait would be reduced to 35 days from February 2018. This will partially mitigate the impact on many claimants of having no income for six weeks. The wait has led to rent arrears and evictions, hunger (food banks in UC areas report notable increases in referrals), use of expensive credit and mental distress. 
Ministers have expanded the availability of hardship loans (now repayable over a year) to help new claimants while they wait for payment. Housing benefit will now continue for an extra two weeks after the start of a UC claim. However, critics say the five-week wait is still too long and want it reduced to two or three weeks.Ministers have expanded the availability of hardship loans (now repayable over a year) to help new claimants while they wait for payment. Housing benefit will now continue for an extra two weeks after the start of a UC claim. However, critics say the five-week wait is still too long and want it reduced to two or three weeks.
Plenty.  Multibillion-pound cuts to work allowances imposed by the former chancellor George Osborne mean UC is far less generous than originally envisaged. According to the Resolution Foundation thinktank, about 2.5m low-income working households will be more than £1,000 a year worse off when they move to UC, reducing work incentives.Plenty.  Multibillion-pound cuts to work allowances imposed by the former chancellor George Osborne mean UC is far less generous than originally envisaged. According to the Resolution Foundation thinktank, about 2.5m low-income working households will be more than £1,000 a year worse off when they move to UC, reducing work incentives.
Landlords are worried that the level of rent arrears accrued by tenants on UC could lead to a rise in evictions. It's also not very user-friendly: claimants complain the system is complex, unreliable and difficult to manage, particularly if you have no internet access.Landlords are worried that the level of rent arrears accrued by tenants on UC could lead to a rise in evictions. It's also not very user-friendly: claimants complain the system is complex, unreliable and difficult to manage, particularly if you have no internet access.
And there is concern that UC cannot deliver key promises: a critical study found it does not deliver savings, cannot prove it gets more people into work, and has plunged vulnerable claimants into hardship.And there is concern that UC cannot deliver key promises: a critical study found it does not deliver savings, cannot prove it gets more people into work, and has plunged vulnerable claimants into hardship.
Abrahams is also seeking an option of fortnightly rather than monthly payments, a change to the assessment period and modifications to ensure that the benefit always rewards people for finding more work.Abrahams is also seeking an option of fortnightly rather than monthly payments, a change to the assessment period and modifications to ensure that the benefit always rewards people for finding more work.
In a separate article for the Guardian, Abrahams said there was increasing evidence that UC “is not fit for purpose – and Labour believes the budget is a chance to fix it”.In a separate article for the Guardian, Abrahams said there was increasing evidence that UC “is not fit for purpose – and Labour believes the budget is a chance to fix it”.
The original aims of the system – to simplify social security support, ensure people were always better off in work than on benefits and reduce child poverty – were laudable, and had been supported by Labour, Abrahams wrote.The original aims of the system – to simplify social security support, ensure people were always better off in work than on benefits and reduce child poverty – were laudable, and had been supported by Labour, Abrahams wrote.
“But UC is failing to deliver on its objectives, as we have heard from respected charities including Child Poverty Action Group, Trussell Trust, Citizens Advice and Gingerbread. Even former government advisers, civil servants and UC’s own architects are now critical of the scheme,” she added.“But UC is failing to deliver on its objectives, as we have heard from respected charities including Child Poverty Action Group, Trussell Trust, Citizens Advice and Gingerbread. Even former government advisers, civil servants and UC’s own architects are now critical of the scheme,” she added.
The system’s inherent problems were made worse by benefit cuts imposed in 2015, she added.The system’s inherent problems were made worse by benefit cuts imposed in 2015, she added.
“As it is being rolled out, universal credit is pushing people into debt and rent arrears, with many people in social and private rented housing being served eviction notices.”“As it is being rolled out, universal credit is pushing people into debt and rent arrears, with many people in social and private rented housing being served eviction notices.”
As well as the six-week initial wait, and obligatory monthly payment, Abrahams highlighted UC’s lack of responsiveness to the changes in income of self-employed people.As well as the six-week initial wait, and obligatory monthly payment, Abrahams highlighted UC’s lack of responsiveness to the changes in income of self-employed people.
“The problem is that this is assessed on a monthly basis, with no discretion for the natural peaks and troughs of self-employed work, or indeed for the niceties of the occasional holiday,” she wrote.“The problem is that this is assessed on a monthly basis, with no discretion for the natural peaks and troughs of self-employed work, or indeed for the niceties of the occasional holiday,” she wrote.
“Should they take a Christmas break, many self-employed people may suddenly find they have not met the [Department for Work and Pensions] work requirements, and be sanctioned as a result.“Should they take a Christmas break, many self-employed people may suddenly find they have not met the [Department for Work and Pensions] work requirements, and be sanctioned as a result.
“If you’re thinking this doesn’t affect you, I’m sorry to say that might change, with the government planning to roll out ‘in-work conditionality’. This would require people who are working to report to the jobcentre and demonstrate they are seeking more hours, or face their UC support being cut.”“If you’re thinking this doesn’t affect you, I’m sorry to say that might change, with the government planning to roll out ‘in-work conditionality’. This would require people who are working to report to the jobcentre and demonstrate they are seeking more hours, or face their UC support being cut.”
Most serious, Abrahams warned, were cuts to benefit levels, citing a forecast from the Child Poverty Action Group that reductions to UC would put a million more children into poverty by 2022.Most serious, Abrahams warned, were cuts to benefit levels, citing a forecast from the Child Poverty Action Group that reductions to UC would put a million more children into poverty by 2022.
Hammond could begin to fix the situation in the budget, Abrahams said, by reducing the six-week wait, allowing rent to be paid directly to landlords, allowing payments to be split between partners, improving flexibility for self-employed claimants and restoring the cuts to work allowances.Hammond could begin to fix the situation in the budget, Abrahams said, by reducing the six-week wait, allowing rent to be paid directly to landlords, allowing payments to be split between partners, improving flexibility for self-employed claimants and restoring the cuts to work allowances.
“Anything less won’t make UC fit for today’s labour market,” she wrote. “Anything less will sentence a million more children to be brought up in poverty. Anything less will mean that this prime minister’s promise to tackle ‘burning injustices’ is no more than empty rhetoric.”“Anything less won’t make UC fit for today’s labour market,” she wrote. “Anything less will sentence a million more children to be brought up in poverty. Anything less will mean that this prime minister’s promise to tackle ‘burning injustices’ is no more than empty rhetoric.”
Universal creditUniversal credit
BudgetBudget
Philip HammondPhilip Hammond
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