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| Bank customer data sold on eBay | |
| (40 minutes later) | |
| A computer containing a million bank customers' personal data has reportedly been sold on an internet auction site. | A computer containing a million bank customers' personal data has reportedly been sold on an internet auction site. |
| The Daily Mail says an ex-worker for archiving firm Graphic Data sold it for £35 on eBay without removing sensitive information from the hard drive. | The Daily Mail says an ex-worker for archiving firm Graphic Data sold it for £35 on eBay without removing sensitive information from the hard drive. |
| The Royal Bank of Scotland (RBS) and its subsidiary, Natwest, have confirmed their customers' details were involved. | The Royal Bank of Scotland (RBS) and its subsidiary, Natwest, have confirmed their customers' details were involved. |
| RBS said Graphic Data had told it the PC had apparently been "inappropriately sold on via a third party". | RBS said Graphic Data had told it the PC had apparently been "inappropriately sold on via a third party". |
| It said historical information relating to credit card applications for their bank and others had been on the machine. | It said historical information relating to credit card applications for their bank and others had been on the machine. |
| The information is said to include account details and in some cases customers' signatures, mobile phone numbers and mothers' maiden names. | The information is said to include account details and in some cases customers' signatures, mobile phone numbers and mothers' maiden names. |
| It is thought the problem came to light when Andrew Chapman, an IT manager from Oxford, bought the computer, noticed and raised the alarm. | |
| A spokesman for eBay said they had not been contacted by the Daily Mail and were currently looking into what had happened. | A spokesman for eBay said they had not been contacted by the Daily Mail and were currently looking into what had happened. |
| "Clearly such details should never have been included in the hard drive of the computer offered for sale on eBay. We fully expect Mr Chapman to hand it back to Graphic Data as soon as possible. We will of course work with Graphic Data to establish how it came to be available for sale on our site." | "Clearly such details should never have been included in the hard drive of the computer offered for sale on eBay. We fully expect Mr Chapman to hand it back to Graphic Data as soon as possible. We will of course work with Graphic Data to establish how it came to be available for sale on our site." |
| RBS and Natwest - two of the three businesses involved - said they are taking the issue very seriously and are working to resolve it "as a matter of urgency." | RBS and Natwest - two of the three businesses involved - said they are taking the issue very seriously and are working to resolve it "as a matter of urgency." |
| Banks have an obligation under the Data Protection Act to keep all personal information secure. | Banks have an obligation under the Data Protection Act to keep all personal information secure. |
| Last year the Financial Services Authority fined the Nationwide Building Society £980,000 for a security breach, after a lap top containing customer data was stolen from an employee's home. | Last year the Financial Services Authority fined the Nationwide Building Society £980,000 for a security breach, after a lap top containing customer data was stolen from an employee's home. |