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You can find the current article at its original source at https://www.theguardian.com/money/2017/dec/06/council-parking-permit-rules

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Why does the council sell me a parking permit, but won’t enforce rules? Why does the council sell me a parking permit, but won’t enforce rules?
(6 months later)
I believe my local council has acted dishonestly by continuing to take money for parking permits when it is not enforcing parking restrictions.I believe my local council has acted dishonestly by continuing to take money for parking permits when it is not enforcing parking restrictions.
I only found out when I contacted it over an increase in vehicles being parked without permits in my road, meaning that sometimes it is impossible to find a space.I only found out when I contacted it over an increase in vehicles being parked without permits in my road, meaning that sometimes it is impossible to find a space.
I was told that the council is currently unable to carry out any parking enforcement and the head of parking services suggested that this has been the case since 2015.I was told that the council is currently unable to carry out any parking enforcement and the head of parking services suggested that this has been the case since 2015.
This has never been announced to residents, who have continued to receive reminders to renew their permits before they expire.This has never been announced to residents, who have continued to receive reminders to renew their permits before they expire.
I requested a backdated refund of £230 for two years, but all I have been offered is a refund on the amount unused if I return my permit.I requested a backdated refund of £230 for two years, but all I have been offered is a refund on the amount unused if I return my permit.
TB, WinchesterTB, Winchester
Councils collected £1.6bn from motorists in fines and permit charges in the last year according to a survey released by the RAC Foundation this month.Councils collected £1.6bn from motorists in fines and permit charges in the last year according to a survey released by the RAC Foundation this month.
That left them with a record £816m profit after costs were deducted. Small wonder then, that Winchester City Council didn’t tell you that permits were no longer needed.That left them with a record £816m profit after costs were deducted. Small wonder then, that Winchester City Council didn’t tell you that permits were no longer needed.
The council explains that the problem lies with the road markings, which are the responsibility of Hampshire County Council.The council explains that the problem lies with the road markings, which are the responsibility of Hampshire County Council.
“Unfortunately the lines in one particular area are not clear enough to meet the standards which we know the national parking adjudicator requires for ‘fair’ enforcement,” says a spokesperson.“Unfortunately the lines in one particular area are not clear enough to meet the standards which we know the national parking adjudicator requires for ‘fair’ enforcement,” says a spokesperson.
“Had we publicly given notice to remove this particular road from the scheme, the result could have been a ‘free for all’ with residents and commuters competing for very limited on street parking. A valid resident parking permit means residents have been able to park in any of the 10 streets in this zone which have been continuously enforced.”“Had we publicly given notice to remove this particular road from the scheme, the result could have been a ‘free for all’ with residents and commuters competing for very limited on street parking. A valid resident parking permit means residents have been able to park in any of the 10 streets in this zone which have been continuously enforced.”
In short, you have paid £230 for the privilege of parking several streets away from your house.In short, you have paid £230 for the privilege of parking several streets away from your house.
Hampshire County Council insists the lines in your road are visible, but after I got in touch it decided repainting would begin within a fortnight.Hampshire County Council insists the lines in your road are visible, but after I got in touch it decided repainting would begin within a fortnight.
If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.If you need help email Anna Tims at your.problems@observer.co.uk or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.
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