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Maternity mistakes: Lapses lead to mistake every five births | |
(about 9 hours later) | |
Tens of thousands of mothers and babies in England were harmed by potential lapses in maternity care in the past two years, the BBC has learned. | Tens of thousands of mothers and babies in England were harmed by potential lapses in maternity care in the past two years, the BBC has learned. |
More than 276,000 incidents were logged by worried hospital staff between April 2015 and March 2017 - the equivalent of one mistake for every five births. | More than 276,000 incidents were logged by worried hospital staff between April 2015 and March 2017 - the equivalent of one mistake for every five births. |
Most were minor or near misses, but almost a quarter of the incidents led to the mother or baby being harmed - and in 288 cases there was a death. | Most were minor or near misses, but almost a quarter of the incidents led to the mother or baby being harmed - and in 288 cases there was a death. |
Ministers said safety must be improved. | Ministers said safety must be improved. |
Health Secretary Jeremy Hunt told the BBC it was his "top priority". | |
"Mistakes in maternity care can lead to heart-breaking tragedies for mothers and babies." | "Mistakes in maternity care can lead to heart-breaking tragedies for mothers and babies." |
But he said it was encouraging hospitals were being honest as that would help prevent repeat problems. | But he said it was encouraging hospitals were being honest as that would help prevent repeat problems. |
However, childbirth charity NCT said the figures suggested maternity care was "in crisis". | However, childbirth charity NCT said the figures suggested maternity care was "in crisis". |
The incidents have been flagged up under a voluntary reporting scheme run by the regulator NHS Improvement that staff are encouraged to take part in if they have concerns about care. | The incidents have been flagged up under a voluntary reporting scheme run by the regulator NHS Improvement that staff are encouraged to take part in if they have concerns about care. |
The potential lapses logged include everything from short delays getting medication or records not being completed properly to babies being deprived of oxygen and life-threatening complications not being diagnosed. | The potential lapses logged include everything from short delays getting medication or records not being completed properly to babies being deprived of oxygen and life-threatening complications not being diagnosed. |
'We lost our daughter - we can't move forward' | 'We lost our daughter - we can't move forward' |
Wendy Agius was already past her due date in June 2014 when she became concerned that her baby was not moving. | Wendy Agius was already past her due date in June 2014 when she became concerned that her baby was not moving. |
Over the next two days Wendy, 33, and her husband Ryan, 37, made repeated calls to the local maternity unit - a midwifery-led unit in Eastbourne - as well as making three visits. | Over the next two days Wendy, 33, and her husband Ryan, 37, made repeated calls to the local maternity unit - a midwifery-led unit in Eastbourne - as well as making three visits. |
Each time they were told everything was fine - even after Wendy collapsed at one point. | Each time they were told everything was fine - even after Wendy collapsed at one point. |
When they returned a fourth time, no heart beat could be found. Their daughter, Talulah, had died. | When they returned a fourth time, no heart beat could be found. Their daughter, Talulah, had died. |
"It was devastating," said Wendy. "They just kept sending us home. We were treated like an inconvenience." | "It was devastating," said Wendy. "They just kept sending us home. We were treated like an inconvenience." |
It later emerged on one visit their baby's heart rate had been incorrectly recorded and their symptoms should have led to them being invited in more quickly and seen by a consultant at an earlier point. | It later emerged on one visit their baby's heart rate had been incorrectly recorded and their symptoms should have led to them being invited in more quickly and seen by a consultant at an earlier point. |
But established guidelines were not followed. | But established guidelines were not followed. |
Since then, the couple have not been able to get pregnant again. | Since then, the couple have not been able to get pregnant again. |
Ryan said: "It was the worst thing imaginable. We can't move forward. It is always there every day." | Ryan said: "It was the worst thing imaginable. We can't move forward. It is always there every day." |
East Sussex Healthcare NHS Trust, which runs the maternity service, said it had apologised for the failings. | East Sussex Healthcare NHS Trust, which runs the maternity service, said it had apologised for the failings. |
An internal review concluded it was not possible to ascertain whether the mistakes had led to Talulah being stillborn. | An internal review concluded it was not possible to ascertain whether the mistakes had led to Talulah being stillborn. |
How have mothers and babies been harmed? | |
Of the 63,380 cases of harm, nearly 55,000 involved injuries or conditions that required no more than basic first aid, such as treating a mother who had slipped in the shower. | |
But there were 8,134 cases of more significant harm, including 479 which caused severe harm, such as permanent disability, and 288 deaths. | |
Records seen by the BBC show a range of problems, including: | |
Overall, a third of the incidents related to mistakes with treatments or procedures, while one in five was a result of problems with the admission, transfer or discharge of mothers and babies. | |
Some hospitals have seen a cluster of serious incidents | Some hospitals have seen a cluster of serious incidents |
The figures also highlight how some hospitals have seen more cases than others, although NHS Improvement points out that being a high reporter of incidents may just be because a hospital is more transparent about its care. | The figures also highlight how some hospitals have seen more cases than others, although NHS Improvement points out that being a high reporter of incidents may just be because a hospital is more transparent about its care. |
Nonetheless, in a number of the cases there are serious concerns about services. | Nonetheless, in a number of the cases there are serious concerns about services. |
Nine mothers died at the Royal Oldham and North Manchester General hospitals, both of which are run by the Pennine Acute Hospitals NHS Trust. | Nine mothers died at the Royal Oldham and North Manchester General hospitals, both of which are run by the Pennine Acute Hospitals NHS Trust. |
The trust said it now had new leadership, staff had been provided with extra training, and since the changes had been made there had been no more maternal deaths. | The trust said it now had new leadership, staff had been provided with extra training, and since the changes had been made there had been no more maternal deaths. |
Meanwhile, five mothers and four babies died under the care of Portsmouth Hospitals NHS Trust between 2015 and 2017. | Meanwhile, five mothers and four babies died under the care of Portsmouth Hospitals NHS Trust between 2015 and 2017. |
The trust said it could not provide details of what had happened because of patient confidentiality. | The trust said it could not provide details of what had happened because of patient confidentiality. |
An inquest into the death of another baby - in 2014 - highlighted major problems at the trust. | An inquest into the death of another baby - in 2014 - highlighted major problems at the trust. |
The baby, Rafe Angelo, died from oxygen starvation. | The baby, Rafe Angelo, died from oxygen starvation. |
His mother had been transferred from a local birthing centre to Queen Alexandra Hospital, which is run by the trust, after complications developed. | His mother had been transferred from a local birthing centre to Queen Alexandra Hospital, which is run by the trust, after complications developed. |
But there were a series of delays in her getting treatment, including an ambulance crew's detour for a toilet break and no doctors or midwives to meet the ambulance on arrival. | But there were a series of delays in her getting treatment, including an ambulance crew's detour for a toilet break and no doctors or midwives to meet the ambulance on arrival. |
University Hospitals of Leicester NHS Trust also saw 11 cases of severe harm during the period. | University Hospitals of Leicester NHS Trust also saw 11 cases of severe harm during the period. |
And hospital bosses had to apologise to a couple after their baby died in 2015. | And hospital bosses had to apologise to a couple after their baby died in 2015. |
There had been delays in the mother undergoing an emergency Caesarean, while the heart rate had not been properly recorded. | There had been delays in the mother undergoing an emergency Caesarean, while the heart rate had not been properly recorded. |
The trust admitted the baby could have survived if mistakes had not been made. | The trust admitted the baby could have survived if mistakes had not been made. |
Central Manchester University Hospitals NHS Trust reported the most incidents, more than 5,000. | Central Manchester University Hospitals NHS Trust reported the most incidents, more than 5,000. |
The trust runs St Mary's Hospital in the city, which reported nine deaths, two were mothers and seven babies. | The trust runs St Mary's Hospital in the city, which reported nine deaths, two were mothers and seven babies. |
The trust said lessons had been learned from the incidents. | The trust said lessons had been learned from the incidents. |
'We will make maternity safer' - ministers | 'We will make maternity safer' - ministers |
The government has set a target for halving the overall rate of stillbirths, deaths and baby brain injuries by 2025. | The government has set a target for halving the overall rate of stillbirths, deaths and baby brain injuries by 2025. |
To help ensure lessons are learned, the Healthcare Safety Investigations Branch, set up earlier this year, will start looking at all cases of unexplained serious harm and death from next year. | To help ensure lessons are learned, the Healthcare Safety Investigations Branch, set up earlier this year, will start looking at all cases of unexplained serious harm and death from next year. |
The reports made to NHS Improvement - highlighted by the BBC - will feed into that system. | The reports made to NHS Improvement - highlighted by the BBC - will feed into that system. |
The idea of both systems is to ensure the NHS creates a learning culture so similar mistakes can be prevented. | The idea of both systems is to ensure the NHS creates a learning culture so similar mistakes can be prevented. |
But unions have said staffing is also an issue. | But unions have said staffing is also an issue. |
The Royal College of Midwives believes the NHS in England is 3,500 midwives short of what it needs. | The Royal College of Midwives believes the NHS in England is 3,500 midwives short of what it needs. |
Staffing has also been highlighted by the Care Quality Commission, which inspects hospitals. | Staffing has also been highlighted by the Care Quality Commission, which inspects hospitals. |
In its review of services earlier this year, it warned staffing and the ability to provide one-to-one care during labour was a concern. | In its review of services earlier this year, it warned staffing and the ability to provide one-to-one care during labour was a concern. |
Half of maternity units are currently judged to be not safe enough. | Half of maternity units are currently judged to be not safe enough. |
Maternity is also the biggest cause of clinical negligence payouts, accounting for half of the cost of all claims. | Maternity is also the biggest cause of clinical negligence payouts, accounting for half of the cost of all claims. |
Last year, £1.9bn of claims were made - a rise of 91% since 2004-05. | Last year, £1.9bn of claims were made - a rise of 91% since 2004-05. |
Abigail Wood, head of campaigns at childbirth charity NCT, said: "Maternity care is in crisis, staffing levels are dangerously low and midwives are being stretched to the limit." | Abigail Wood, head of campaigns at childbirth charity NCT, said: "Maternity care is in crisis, staffing levels are dangerously low and midwives are being stretched to the limit." |