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Scottish Affairs Committee to examine delivery charges | Scottish Affairs Committee to examine delivery charges |
(about 2 hours later) | |
Westminster's Scottish Affairs Committee is to examine delivery charges in Scotland. | Westminster's Scottish Affairs Committee is to examine delivery charges in Scotland. |
The committee said customers in the Highlands and Islands were paying as much as £18.60 per delivery. | The committee said customers in the Highlands and Islands were paying as much as £18.60 per delivery. |
Representatives from online retailers and delivery companies will face questions on their charges during the session on 27 February. | Representatives from online retailers and delivery companies will face questions on their charges during the session on 27 February. |
High prices have been challenged in the Scottish Parliament, including by Moray SNP MSP Richard Lochhead. | High prices have been challenged in the Scottish Parliament, including by Moray SNP MSP Richard Lochhead. |
He compiled a list of 124 firms setting "unfair" delivery charges for Scotland based on 401 complaints received from members of the public. | He compiled a list of 124 firms setting "unfair" delivery charges for Scotland based on 401 complaints received from members of the public. |
Among the complaints were reports that some companies had promised free delivery but later charged an additional fee while others classed Scotland as not being part of mainland UK. | Among the complaints were reports that some companies had promised free delivery but later charged an additional fee while others classed Scotland as not being part of mainland UK. |
Mr Lochead has asked the Advertising Standards Authority and Trading Standards Scotland to investigate. | Mr Lochead has asked the Advertising Standards Authority and Trading Standards Scotland to investigate. |
'Lengthy delivery times' | 'Lengthy delivery times' |
The Scottish Affairs Committee has set up an online forum to gather information from the public on delivery charges. | The Scottish Affairs Committee has set up an online forum to gather information from the public on delivery charges. |
Committee chairman, SNP MP Pete Wishart, said: "High charges and lengthy delivery times are yet another thing that makes it just that little bit harder for people and businesses outside the major population centres in Scotland. | Committee chairman, SNP MP Pete Wishart, said: "High charges and lengthy delivery times are yet another thing that makes it just that little bit harder for people and businesses outside the major population centres in Scotland. |
"If you are paying £15 more to get something delivered and having to wait three more days to receive it then it makes a real difference to whether your business is competitive or not. | "If you are paying £15 more to get something delivered and having to wait three more days to receive it then it makes a real difference to whether your business is competitive or not. |
"We have launched this inquiry to understand how there can be such a disparity in service between different areas of the UK." | |
Moray Conservative MP Douglas Ross said he had requested an inquiry by MPs into delivery charges, and added that it was "important to keep up the cross-party campaign" on the issue. |