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| KFC chicken shortage closes outlets | KFC chicken shortage closes outlets |
| (35 minutes later) | |
| Fast-food chain KFC has closed a number of outlets across the after they ran out of chicken. | |
| Things were not so finger-licking good for disappointed fried chicken fans after problems with a new distribution system forced the closures. | |
| Last week, KFC switched its delivery contract to DHL, which blamed "operational issues" for the supply disruption. | Last week, KFC switched its delivery contract to DHL, which blamed "operational issues" for the supply disruption. |
| KFC has about 900 UK restaurants, with more than 80% run by franchisees. | KFC has about 900 UK restaurants, with more than 80% run by franchisees. |
| Closures have been reported in areas including London and the South East, the Midlands, East Anglia, the North East and Wales. | Closures have been reported in areas including London and the South East, the Midlands, East Anglia, the North East and Wales. |
| Until last Tuesday, KFC's chicken was delivered by South African-owned distribution group Bidvest, which describes itself as "the leading supplier of logistical and supply chain solutions to the UK hospitality and restaurant sector". | Until last Tuesday, KFC's chicken was delivered by South African-owned distribution group Bidvest, which describes itself as "the leading supplier of logistical and supply chain solutions to the UK hospitality and restaurant sector". |
| But after the change in the contract, many of the food giant's outlets began running out of chicken products. | But after the change in the contract, many of the food giant's outlets began running out of chicken products. |
| 'Teething problems' | 'Teething problems' |
| "The chicken crossed the road, just not to our restaurants," KFC said on Twitter. | |
| "We've brought a new delivery partner onboard, but they've had a couple of teething problems - getting fresh chicken out to 900 restaurants across the country is pretty complex!" it added, apologising to customers for the inconvenience. | "We've brought a new delivery partner onboard, but they've had a couple of teething problems - getting fresh chicken out to 900 restaurants across the country is pretty complex!" it added, apologising to customers for the inconvenience. |
| "We won't compromise on quality, so no deliveries has meant some of our restaurants are closed, and others are operating a limited menu or shortened hours." | "We won't compromise on quality, so no deliveries has meant some of our restaurants are closed, and others are operating a limited menu or shortened hours." |
| The statement listed KFC restaurants that were still open despite the problems. | The statement listed KFC restaurants that were still open despite the problems. |
| DHL said: "Due to operational issues, a number of deliveries in recent days have been incomplete or delayed. We are working with our partners to rectify the situation as a priority and apologise for any inconvenience." | DHL said: "Due to operational issues, a number of deliveries in recent days have been incomplete or delayed. We are working with our partners to rectify the situation as a priority and apologise for any inconvenience." |
| Disgruntled KFC customers have been taking to Twitter to complain about the shortages. |