A British couple staying on a Caribbean island have been given a hotel bill for almost £1,000 despite having already paid for their XL package holiday.
A British couple staying on a Caribbean island have been given a hotel bill for almost £1,000 despite having already paid for their XL package holiday.
The bills were introduced following the collapse of the tour operator.
The bills were introduced following the collapse of the tour operator.
Martin Skillings, visiting St. Lucia with his wife, said there were 34 other people there with similar bills.
Martin Skillings, visiting St. Lucia with his wife, said there were 34 other people there with similar bills.
XL had its 21 planes grounded, leaving some 90,000 people abroad. Some 12,000 people have so far been brought home on 52 relief flights.
XL had its 21 planes grounded, leaving some 90,000 people abroad. Some 12,000 people have so far been brought home on 52 relief flights.
Mr Skillings said there was little chance of the hotel getting any money.
Mr Skillings said there was little chance of the hotel getting any money.
"Most [of those billed] have done what I've done" and refused to pay, he went on.
"Most [of those billed] have done what I've done" and refused to pay, he went on.
CAA EMERGENCY HELPLINE Customers abroad: +44 (0) 2891 856547Customers in the UK with advance bookings: 0870 5900927
CAA EMERGENCY HELPLINE Customers abroad: +44 (0) 2891 856547Customers in the UK with advance bookings: 0870 5900927
"That's where we stand at the minute. We're a little bit worried about whether there'll be any sort of retribution by the hotel."
"That's where we stand at the minute. We're a little bit worried about whether there'll be any sort of retribution by the hotel."
Meanwhile, it was disclosed that XL's former auditor warned of "financial irregularities" at the firm almost two years ago.
Meanwhile, it was disclosed that XL's former auditor warned of "financial irregularities" at the firm almost two years ago.
Accountancy firm KPMG claimed in a letter in October 2006 that it was blocked from investigating alleged misrepresentations by company directors that could have resulted in "material errors" in financial statements.
Accountancy firm KPMG claimed in a letter in October 2006 that it was blocked from investigating alleged misrepresentations by company directors that could have resulted in "material errors" in financial statements.
It stated: "We are no longer able to conclude that the financial statements give a true and fair view of the profit of the company and its subsidiaries."
It stated: "We are no longer able to conclude that the financial statements give a true and fair view of the profit of the company and its subsidiaries."
One estimate suggests a total of 450 flights will be needed to repatriate the rest of those passengers stranded abroad, an operation that could take several weeks.
One estimate suggests a total of 450 flights will be needed to repatriate the rest of those passengers stranded abroad, an operation that could take several weeks.
The airlines operating the returning flights include BA, Monarch and Astraeus, which flew in from destinations including Tenerife, Orlando and Sharm El Sheikh in Egypt.
The airlines operating the returning flights include BA, Monarch and Astraeus, which flew in from destinations including Tenerife, Orlando and Sharm El Sheikh in Egypt.
Rescue flights
Rescue flights
The lead singer of Iron Maiden, Bruce Dickinson, who works as a pilot for the UK charter airline Astraeus, flew a plane back to the UK from Sharm El Sheikh. He said people had given up leave to get a crew together for the flight.
The lead singer of Iron Maiden, Bruce Dickinson, who works as a pilot for the UK charter airline Astraeus, flew a plane back to the UK from Sharm El Sheikh. He said people had given up leave to get a crew together for the flight.
In Alicante about 522 passengers had been stranded after three flights to Glasgow, Gatwick and Manchester were cancelled.
In Alicante about 522 passengers had been stranded after three flights to Glasgow, Gatwick and Manchester were cancelled.
Many have now found their own way home, but a replacement flight was also been chartered by the CAA.
Many have now found their own way home, but a replacement flight was also been chartered by the CAA.
The CAA has also been chartering planes from airlines including British Airways, Easyjet and Thomson.
The CAA has also been chartering planes from airlines including British Airways, Easyjet and Thomson.
A number of airlines also said they had offered assistance to passengers stranded by the collapse of XL.
A number of airlines also said they had offered assistance to passengers stranded by the collapse of XL.
Passengers returning from Sharm el Sheikh
Passengers returning from Sharm el Sheikh
The decision to place XL Leisure Group into administration has left thousands of staff facing the axes.
The decision to place XL Leisure Group into administration has left thousands of staff facing the axes.
XL chairman Phil Wyatt has said the company's entire 1,700 UK workforce could be at risk.
XL chairman Phil Wyatt has said the company's entire 1,700 UK workforce could be at risk.
XL flies to about 50 destinations. There are about 67,000 people stranded who booked directly with XL, and another 23,000 who booked via other companies.
XL flies to about 50 destinations. There are about 67,000 people stranded who booked directly with XL, and another 23,000 who booked via other companies.
The CAA also said the firm had 200,000 advance bookings.
The CAA also said the firm had 200,000 advance bookings.
Are you struggling to make your way home from your holiday destination? Have you paid for a holiday that you may not be able to take? If you were an employee of XL what are your views? Send us your comments using the form below.
Are you struggling to make your way home from your holiday? Have you already paid for a holiday via XL? Are you a former XL employee? Send us your comments using the form below.
