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Facebook's Zuckerberg admits mistakes over Cambridge Analytica | Facebook's Zuckerberg admits mistakes over Cambridge Analytica |
(35 minutes later) | |
Facebook founder Mark Zuckerberg has admitted the giant social network "made mistakes" over the Cambridge Analytica scandal and a "breach of trust" had occurred between it and its users. | Facebook founder Mark Zuckerberg has admitted the giant social network "made mistakes" over the Cambridge Analytica scandal and a "breach of trust" had occurred between it and its users. |
The CEO's statement follows allegations that 50 million Facebook users' private information was misused by the political consultancy firm. | |
Mr Zuckerberg pledged to introduce a series of changes. | Mr Zuckerberg pledged to introduce a series of changes. |
These would make it far harder for apps to "harvest" user information, he said. | These would make it far harder for apps to "harvest" user information, he said. |
A breach of trust between app creator Aleksandr Kogan, Cambridge Analytica and Facebook had occurred, Mr Zuckerberg said in a statement on his Facebook page - his first public comments since the scandal broke. | A breach of trust between app creator Aleksandr Kogan, Cambridge Analytica and Facebook had occurred, Mr Zuckerberg said in a statement on his Facebook page - his first public comments since the scandal broke. |
But he added it was also a breach of trust "between Facebook and the people who share their data with us". | But he added it was also a breach of trust "between Facebook and the people who share their data with us". |
He continued: "We have a responsibility to protect your data, and if we can't then we don't deserve to serve you. | He continued: "We have a responsibility to protect your data, and if we can't then we don't deserve to serve you. |
"I started Facebook, and at the end of the day I'm responsible for what happens on our platform." | "I started Facebook, and at the end of the day I'm responsible for what happens on our platform." |
Earlier Mr Kogan, the Cambridge University academic who created the app that harvested data from 50 million Facebook users - mostly in the US - said Cambridge Analytica and the social media firm have made him a "scapegoat". | |
He insisted he did not know his work for Cambridge Analytica in 2014 violated Facebook's policies. | |
What has Zuckerberg pledged to do? | |
To address current and past problems, Mr Zuckerberg said Facebook would: | To address current and past problems, Mr Zuckerberg said Facebook would: |
In future, he said Facebook would: | In future, he said Facebook would: |
Mr Zuckerberg added: "While this specific issue involving Cambridge Analytica should no longer happen with new apps today, that doesn't change what happened in the past. | Mr Zuckerberg added: "While this specific issue involving Cambridge Analytica should no longer happen with new apps today, that doesn't change what happened in the past. |
"We will learn from this experience to secure our platform further and make our community safer for everyone going forward." | "We will learn from this experience to secure our platform further and make our community safer for everyone going forward." |
'No apology' | |
Analysis by Dave Lee, BBC North America technology reporter, at Facebook's headquarters | |
I read one thing loud and clear from this statement: Facebook is not prepared to take the blame for what has happened. | |
Contrition has never been Mr Zuckerberg's strong point, and this statement, days in the making, is no different. | |
No apology to users, investors or staff over how this incident was allowed to happen by the data policies in place at the time. | |
No explanation as to why, after learning its data was being abused like this in 2014, it opted to give the companies a telling off instead of banning them outright. | |
No reasoning as to why Facebook failed to inform users their data may have been affected. Technically, it still hasn't. | |
Mr Zuckerberg's words were not an explanation, but a legal and political defence. This company knows it is heading into battle on multiple fronts. | |
Follow Dave Lee on Twitter @DaveLeeBBC | |
How do I protect my Facebook account? | |
This will mean that you won't be able to use third-party sites on Facebook and if that is is a step too far, there is a way of limiting the personal information accessible by apps while still using them: | |
There are some other pieces of advice too. | |
"Never click on a 'like' button on a product service page and if you want to play these games and quizzes, don't log in through Facebook but go directly to the site," said Paul Bernal, a lecturer in Information Technology, Intellectual Property and Media Law in the University of East Anglia School of Law. |