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WHSmith 'sorry' for Pinderfields Hospital £7.99 toothpaste | WHSmith 'sorry' for Pinderfields Hospital £7.99 toothpaste |
(about 3 hours later) | |
WHSmith has admitted it made more than £700 by selling single tubes of toothpaste for £7.99 in a hospital. | WHSmith has admitted it made more than £700 by selling single tubes of toothpaste for £7.99 in a hospital. |
The Pinderfields Hospital branch in Wakefield was caught selling Colgate, normally priced at £2.49, by a visitor. | The Pinderfields Hospital branch in Wakefield was caught selling Colgate, normally priced at £2.49, by a visitor. |
The retailer blamed a pricing error and said proceeds from the sales would be donated to charity St George's Crypt. | |
In 2015, WHSmith was accused of exploiting hospital customers after the BBC found it was charging less on the high street. | In 2015, WHSmith was accused of exploiting hospital customers after the BBC found it was charging less on the high street. |
The retailer said 89 tubes of toothpaste had been sold in the Pinderfields shop while they were priced at £7.99. | The retailer said 89 tubes of toothpaste had been sold in the Pinderfields shop while they were priced at £7.99. |
A spokeswoman said: "We would like to apologise to our customers for a recent pricing error in our system relating to this product." | A spokeswoman said: "We would like to apologise to our customers for a recent pricing error in our system relating to this product." |
She added: "The error has been rectified and changed to the correct price of £2.49." | She added: "The error has been rectified and changed to the correct price of £2.49." |
The BBC investigation in 2015 found that people were paying 89p more for a 750ml bottle of water and £1.50 for an A4 refill pad at Pinderfields compared to a store in Leeds. | The BBC investigation in 2015 found that people were paying 89p more for a 750ml bottle of water and £1.50 for an A4 refill pad at Pinderfields compared to a store in Leeds. |
After pressure from Dewsbury MP Paula Sheriff, the firm said it would match stationery prices and cut food and drink costs. | After pressure from Dewsbury MP Paula Sheriff, the firm said it would match stationery prices and cut food and drink costs. |
St George's Crypt, which is based in Leeds, provides support to homeless, vulnerable and people suffering from addiction. |